Club Gold Flash Casino-Where's Bonus??

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    Last post ago about 1 year by ClubGoldAssist
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    SnowAngel

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        SnowAngel

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        I didn't know where to put this???? Have made several deposits this year at Club Gold Flash Casino....made deposit today with 50% bonus..lost so deposited again with another 50% bonus BUT didnt give me bonus , kept going on last deposit cause there was 1 CENT left in bonus????No game would get rid of it so went to Live Help yet got this reply??? stunned!


        Thank you, an operator will be with you shortly...
        me: deposited with 50% bonus, but no bonus and still counting down from previous bonus cause 1 cent in balance????please get rid of 1 cent as cant play it and want to have new bonus
        Neva: You are now chatting with Neva
        me: hello?
        Neva: бусъ цхецкинг
        Neva: busy checking
        Neva: sorry
        Neva: please, get in the chat in 10 minutes and we will assist you
        me: why
        me: excuse me?

        Still waiting!!! Yet they took my deposit straight away but wont fix it..seriously sick and tired of being treated like 2nd class citizen!!  Spent  tens of thousands  over several years but treated like this??????? >:( >:D
      • 200 zpsnwkvewod

        Emma.lcb

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        Hello SnowAngel,

        A casino representative has been notified about your issue.

        Best regards,
        Emma
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        ClubGoldAssist

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        • 200 zpsnwkvewod
        Hi There

        Please could you send an email regarding your problem to support at clubgoldcasino.com
        We are unable to determine your username from any data on your profile in this forum.

        It is usually advisable to send an email to support explaining your problem before posting on forums of this nature as this matter can easily be resolved had you informed us of the problem.

        Kind Regards

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