>:( >:( >:( >:( >:( >:( >:(
I want to file a complaint against a casino. The casino in question is named Crazy Luck Casino. Back in December, I had won 4k and I had only received 2k of my winnings. I have been arguing back and forth with them to get my remaining 2k since December 2014. I have heard every excuse under the sun. About three months ago, their Manager, Martin informed me in order for me to receive my money quickly that I needed to make a deposit so they can process my winnings. Martin states that it is in their “Terms and Conditions Agreement” when it comes to an international transfer and if I make this deposit, he guaranteed me that I would have my 2k plus the deposit ($500) a total of 2.5k in 36 hours. It has been 3 months ago, and I have not seen a dime. I have been calling the casino and asking for the Manager, leaving messages, being told to call back in 3 hours and at times they would just hang up on me. When I go online to chat, the chat is not working. Now I have another manager, John working on my account and he is now asking for me to make a small deposits in order for him to expedite my 2.5k. This is bullshit.
I already reported this to Ask gamblers.com and they tried and have gotten nowhere. The casino is now blacklisted from so many complaints from players and the lack of communication from Crazy Luck Casino. I also sent an email to Gambling Commission.gov.uk. I continue to receive calls from this casino harassing me to make a deposit and when I inquire as to where my winnings are the casino response is soon. My last phone conversation with John at Crazy luck casino, I told him that I want my money now and his response was that I wasn’t listening to him. He told me to make a deposit of $100 and he will get me my money and if I don’t make a deposit I will have to wait a long time to receive my money.
What! Is this right? I don’t think so? I have read their “Terms and Conditions Agreement” and it says nothing about making deposits in order to expedite your winnings. This is definitely illegal and Breach of their agreement. I need help to get my money.
CRAZY LUCK CASINO Should be shut down
Readers of this topic also read:
lcb activities in the last 24 hours
Join the club
- new members
- members online
- guests online
- new posts
- free games played
Join today and start earning rewards
You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.