I opened an account several years ago after getting an invitation via email. I was promised a NDB/free chip for opening the account, but after I completing the registration I was told that I could not be given the sign up bonus until I completed the authorization information form and sent them my driver's license and credit cards. I decided to just uninstall and forget about them.
The other day I got an email with a free chip for my birthday and decided to give them another chance.
When I went to their site the sign stating "No Promotions Available," was still there. Here's the email.
$10 FREE Birthday Gift!
Have a gift on the house for your special day! Unwrap your $10 free bonus in the cashier up to a week after your birthday!
I sent them an email saying that up to this date I had never received any freebies from them, but I was willing to take the birthday chip but it was not there when I went to their site.
This was their response:
Thank you for contacting Desert Nights Casino Support.
Due to recent abuse of our promotional offers by fellow players from your region, a decision has been made by our management team to make some changes to the offers being extended to your region. A change has been made to restrict bonus offers and rewards to players from your region due to excessive abuse.
Should you require any further assistance, feel free to contact us.
Best Regards,
Chaz
Desert Nights Customer Support
I am from the US. Like I said in my email to Desert Night's, I have NEVER gotten anything free from you people. I don't understand why they would send me a 2nd free offer after all this time and again renig on it. I also wanted all US players to know that they are saying we are 'BONUS BANNED' at this casino.
One another question, is this casino still a part of SlotoCash, Miami Club, Uptown Aces, etc.
I would really like a response from this casino.
My user name is: debbydug
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