RESOLVED-Europlay Casino - no payment of 25€ since 16 days, no reply from casino

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    Last post ago over 3 years by Andrey_europlay
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    Sonio

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        Sonio

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        I have requested a withdrawal at Europlay Casino on the 30th of May, since then I received nothing. The withdrawal amount disappeared from my balance, but ever since it is in processing status.

        The casino didn't send me any letter since then about the reason of the delay. I received a notification about the acknowledgement of my withdrawal the same day I requested it, but since then no news, and no replies to my letters in which I asked why there is delay.

        When I talked to the live chat about a week ago, they told me it will be processed soon. 

        I have just talked to them again, here is what they replied:

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        Andrey_europlay

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        Thanks for this post from:

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        Hi,

        Please let me know your Casino Login Name. I will check your account and take necessary steps to clear your withdrawal soon.

        Regards,
        Andrey

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