RESOLVED - europlay giving me hard time to cashout !!!!

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    Last post ago over 3 years by Melcb
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        europlay casino is giving me  a hardtime cashing out my winnings.its been one month now but they are wasnt able to pay me my only $250 winnings ,i did all they want me to do. they kept on saying technical problem but when i asked what specific problem theyre talking about they said they dont know...what should i do? is there any body can help me. coz when i was depositing theres no issue now that im withdrawing suddenly theres a technical problem? i hope somebody could shed light on my problem
      • 2d4818989f1ca7ccfaccc9b2527a6916
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        You can send their representative on LCB a private message, here is his profile. Hope he can help you.
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          Super Hero
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        I hope you will get this resolved real fast through their representative! Good luck!
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        banoni069 wrote:

        europlay casino is giving me  a hardtime cashing out my winnings.its been one month now but they are wasnt able to pay me my only $250 winnings ,i did all they want me to do. they kept on saying technical problem but when i asked what specific problem theyre talking about they said they dont know...what should i do? is there any body can help me. coz when i was depositing theres no issue now that im withdrawing suddenly theres a technical problem? i hope somebody could shed light on my problem


        Hi banoni069,

        The rep contacted me and said it has something to do with the account being in CA$.

        He said to make a deposit via Neteller and they will adjust the amount with withdrawal (im guessing do the conversions). I am checking which currency you should make the deposit in - I am guessing US$.
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          Super Hero
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        • last active 3 months ago
        I hope everything works out. Just a bit strange that they want him to make another deposit in order to be able to pay him out? I don't really get it...
        Also, if he was able to deposit in CA$, why would there be a problem to withdraw using the same currency... Weird...
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        • 2d4818989f1ca7ccfaccc9b2527a6916
        banoni069 wrote:

        europlay casino is giving me  a hardtime cashing out my winnings.its been one month now but they are wasnt able to pay me my only $250 winnings ,i did all they want me to do. they kept on saying technical problem but when i asked what specific problem theyre talking about they said they dont know...what should i do? is there any body can help me. coz when i was depositing theres no issue now that im withdrawing suddenly theres a technical problem? i hope somebody could shed light on my problem


        Hi

        I have received confirmation fro the rep at Europlay that you have received payment via player via Visa (CAD). Please confirm if you have received payment or not.

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