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Last post made 7 years ago by MelissaN
Frosty1
  • Started by
  • Frosty1
  • United States Sr.Newbie 32
  • last active 5 years ago

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  • Frosty1
    • Started by
    • Frosty1
    • at Sep 14, 16, 03:05:33 AM
    • United States Sr.Newbie 32
    • last active 5 years ago

    I also must say that Drakes Casino should be made aware of the misleading advertising; reason being is the fact that (US) members depend on what in fact the word "FREE" stands for yet when we click on what it is our understanding : and find out diffently (I) wonder if  the casino has been notified of LCB STANDARDS , if so why does Drake continue to mislead us on purpose. Or have they not been aware of what they are doing does not coincide with LCB STANDARD: I believe a warning sign should be sent to them ASAP.

  • DrakeKyle
    • Replied by
    • DrakeKyle
    • at Sep 16, 16, 04:02:35 PM
    • Curacao Casino Rep 41
    • last active 1 year ago

    We appreciate your feedback.  At Drake Casino we pride ourselves on good customer service and to provide this we generally need more specific information.  If you could provide us with more information about the issue that you are describing, we would be glad to assist you further.

    Best regards,

    Maria

  • Frosty1
    • Replied by
    • Frosty1
    • at Sep 16, 16, 07:12:20 PM
    • United States Sr.Newbie 32
    • last active 5 years ago

    U invited me for 25 free spins then when I finished. It stated that to get my earnings for my 25 spins I had to make a deposit; therefore it was not free as it came across was a hook to making a deposit. Plus i have made a few deposits n tried to get some of my points and have never bee able to get anyone of them even after I make a deposit. I like your games but the way the promotions come across is not exactly how one gets it.

  • ELY3768
    • Replied by
    • ELY3768
    • at Sep 17, 16, 12:32:31 AM
    • Mexico Newbie 6
    • last active 11 hours ago

    LBC is a section where we can find and inform best of all casinos, there are casinos deverian not be operating. they are very time-consuming and sometimes to pay or pay you .. but there are other very good. fast to pay ..it is good to learn more LBC provides this path. Thank you.

  • MelissaN
    • Replied by
    • MelissaN
    • at Sep 19, 16, 07:28:17 AM
    • Serbia Moderator 15385
    • last active 11 hours ago

    Hi Frosty1,

    As Maria said, you could provide us with your casino username so that they can look into your case and try to help you. 

    Best regards.

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