RESOLVED: Hotstripe Casino; So Called No Deposit Bonus

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Last post ago over 1 year by cica001
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    Sr.Newbie
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  • last active 8 hrs ago

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    • No avatar normal
      • Started by
        Sr.Newbie
        25
      • last active 8 hrs ago

      Thanks for this post from:

      • Marvin
      This casino should not be advertised on our forum as a no deposit casino. I went through the trouble of registering in good faith at what i thought was a no deposit casino. I was happy to see the 50 euro credit was added to my balance after the registration process was complete, but when I happily clicked to open a game; a dialogue box appeared which informed me that a deposit was necessary to unlock the game.

      That is, by my way of defining it, a deposit bonus, not a no deposit bonus! What a sham!

      Then I took the time to read the comments in the review section for Hotstripe and there are enough negative comments to certainly put me off ever dealing with this organization.

      period.

      What crappy treatment.

      I suggest that LCB not list this casino under the no deposit section as that is in my opinion misleading.
    • Marvin
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        Hero Member
        520
      • last active 37 min ago

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      I couldn't agree with you more well said buddy
    • 200 zpsnwkvewod
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        Hero Member
        950
      • last active about 2 months ago
      Hello OOPaloo,

      A casino representative has been notified. Rest assured we will investigate this.

      Thank you for your patience.

      Regards,
      Emma
    • Panda kiss
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        admin
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      Thanks for this post from:

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      • Marvin
      Hi OOPaloo,

      Unfortunately we dont have a casino rep on board, we are working on getting someone to sign up so they can assist with these sort of queries and our members can communicate directly with them on the forum.

      For now please also send a complaint to Hotstripes customer service to make them aware of this issue.

      I have also removed this ND from the review and bonus list until this query has been sorted out.
    • No avatar normal
      • Replied by
        Sr.Newbie
        25
      • last active 8 hrs ago
      I checked again and may have been to a degree hasty

      The Gunslinger and Superman slots give a dialogue box that says deposit required to unlock game.

      Whereas the Wild Dolphin game opens and works. I am playing it now.

      I guess it is software based, with games of a certain software brand requiring a deposit while others do not.

      My complaint isn't as fully justifiable if some of the games work, I suppose.

      I apologize.

      Yet it is really the only time I have ever seen a no deposit bonus at a casino where some games are not included while others are.

      I sent a message, to Hotstripe which reflects the new information. Still a complaint I think.
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      • last active 4 months ago

      Thanks for this post from:

      • Marvin
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      • 200 zpsnwkvewod
      To play with the free Deposit bonus click on Slots then Promo Games.  Only these games are unlocked for the free bonus.
      Thanks
      • Screen shot 2015 09 20 at 7.29.24 am
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      • Hero Member617
      • last active 19 min ago

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      Was nice to play with voucher codes

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