If you received this email , how would you perceive it?

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    Last post ago over 2 years by Johnny Karp
    Bob marley

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      • Bob marley

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          This is the email that i received from Wintingo. Is there anyone from this planet that would not take this as a deposit match bonus?  You would have to be a fricken idiot no to take it as such. Since it clearly states it not once but twice .So I go to Wintingo and I make the minimum deposit of $20 to receive this bonus. Also stated in the email. With the required PROMOCODE: C8 .Should be good to go eh NOT!!  Shit storm  Here is what Wintingo had to say.  after i was told to message the floormanager.                                                                                                                   

        01/08/2014
        To: floormanager@wintingo.com
        --------------------------------
        where is my match deposit bonus? I did exactly what it said i put code in and everything and still this bull. The email clearly states deposit match of 200%.                                                                                                                                                                                                                                                                                                                                               
        02/08/2014]
        To: -------------------------
        support@wintingo.com
        Hi

        Thank you for contacting Wintingo Support.

        I have reviewed the account and can see that this is an account that was registered on the 16-10-2014, Unfortunately this is a new player promotion and I would not be able to add this bonus due to this.

        Hope you have a great day further

        Please contact us again, should you have any further queries.

        Kind Regards

        Brent
                                                                                                                                                                                      Check the date out that  he inserted  16-10-2014                                                                                                                                                                                                                                                                                                                                        dale pollard
        02/08/2014
        To: Support (Wintingo.com)
        -----------------------------
        that date has not even happened yet. it states my name right in the email ,and nowhere does it say anything about new players only it says Claim your 200% match bonus!  Valid for 48 hours only!                                                                                                                                                                                                                                                                                                                                                   
        To: ------------------------
        support@wintingo.com
        Hi Dale,

        Thank you for contacting Wintingo Support.

        I have logged a ticket to see why the promotion code had not worked, as soon as I get feedback I will email you back to see what we can do about the situation, I might only get feedback either on monday or Tuesday.

        Please contact us again, should you have any further queries.

        Kind Regards

        Gabriela                                                                                                                                                                                                                                                                                                                                              That is as far as its got so far. All I can say is Wintingo cannot be all there. To me its just so straight forward the email says and explains all. I dont know what else to do
      • Bob marley

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        Sorry about that, here is the original email Wintingo sent me                                                                        Claim your 200% bonus                                                                                                                                                                                                                                                                                                                                      Claim your 200% match bonus!
        Valid for 48 hours only!
        Take your WinTingo experience to the next level with 200 free!
        Deposit Now
        Hi Dale,

        We’re offering you a 200% deposit match, up to 250* credits on your first deposit!

        How to claim your bonus:

            Deposit a minimum of 20* credits
            Use PROMOCODE: C8

        Play now and experience the Wintingo winning feeling!

        *Or currency equivalent

        Kind regards, William Duthie
        Wintingo
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        Johnny Karp

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        The casino representative on the forum can be found HERE.

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