KINGS CHANCE CASINO

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    Last post ago 8 months by Brett1976
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        • Started by
          Sr.Newbie
          19
        • last active 9 days ago
        I need a Casino Rep from KINGS CHANCE please.

        I'm a depositing player and received an email giving me free $25 from chat. Not to mention it's my Birthday!

        I went to Live Chat,spoke to MASON who was rude saying , you have received A LOT of free bonuses...it's time to deposit Hun

        That is the EXACT way he responded when I asked for the free bonus that was sent to me. I said I deposited only TWO days ago, is when he said... It's time to deposit Hun

        Not only am I disgusted with being treated as an idiot....he assumes a familiar speech calling me Hun...

        Disgusted and disappointed as a Depositing customer and LCB member.
      • Index
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          moderator
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        Hi SnowAngel,

        Yes, I agree it's not a correct treatment. I'm sorry to hear that. Unfortunately, we do not have a registered casino rep for Kings Chance casino. However, please PM me your casino username and we're going to forward your message to the casino and ask for an explanation.

        Best regards.

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        • Replied by
          Super Hero
          1080
        • last active 2 days ago
        Melissa,

        Is this casino part of a group?  Curious is all?

        I had a similar situation happen to me and (WOW) the chat rep's name was Mason too!  Small world!

        I hope your solution turns out to your satisfaction. 

        Good Luck


        MelissaN wrote:

        Hi SnowAngel,

        Yes, I agree it's not a correct treatment. I'm sorry to hear that. Unfortunately, we do not have a registered casino rep for Kings Chance casino. However, please PM me your casino username and we're going to forward your message to the casino and ask for an explanation.

        Best regards.


      • Panda kiss
        • Replied by
          admin
          5110
        • last active 2 hrs ago

        Thanks for this post from:

        • Poker face funny
        No this casino is not part of any group.
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        • last active 8 months ago

        Thanks for this post from:

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        Good day SnowAngel,

        My sincere apologies for the way you were spoken to.

        Please can I have your Casino UserName so that I can follow up on your query.

        Kind regards
        Brett

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