KINGS CHANCE CASINO

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Last post made 7 years ago by Brett1976
SnowAngel
  • Started by
  • SnowAngel
  • Australia Sr.Newbie 22
  • last active 1 month ago

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  • SnowAngel
    • Started by
    • SnowAngel
    • at Aug 06, 16, 02:45:12 AM
    • Australia Sr.Newbie 22
    • last active 1 month ago

    I need a Casino Rep from KINGS CHANCE please.

    I'm a depositing player and received an email giving me free $25 from chat. Not to mention it's my Birthday!

    I went to Live Chat,spoke to MASON who was rude saying , you have received A LOT of free bonuses...it's time to deposit Hun

    That is the EXACT way he responded when I asked for the free bonus that was sent to me. I said I deposited only TWO days ago, is when he said... It's time to deposit Hun

    Not only am I disgusted with being treated as an idiot....he assumes a familiar speech calling me Hun...

    Disgusted and disappointed as a Depositing customer and LCB member.

  • MelissaN
    • Replied by
    • MelissaN
    • at Aug 06, 16, 06:04:28 AM
    • Serbia Moderator 15358
    • last active 6 hours ago

    Hi SnowAngel,

    Yes, I agree it's not a correct treatment. I'm sorry to hear that. Unfortunately, we do not have a registered casino rep for Kings Chance casino. However, please PM me your casino username and we're going to forward your message to the casino and ask for an explanation.

    Best regards.

    Rated:
    Kings Chance

    2.5/ 5

  • pokergranni
    • Replied by
    • pokergranni
    • at Aug 06, 16, 11:05:27 PM
    • United States Super Hero 1335
    • last active 1 year ago

    Melissa,

    Is this casino part of a group?  Curious is all?

    I had a similar situation happen to me and (WOW) the chat rep's name was Mason too!  Small world!

    I hope your solution turns out to your satisfaction. 

    Good Luck



    Hi SnowAngel,

    Yes, I agree it's not a correct treatment. I'm sorry to hear that. Unfortunately, we do not have a registered casino rep for Kings Chance casino. However, please PM me your casino username and we're going to forward your message to the casino and ask for an explanation.

    Best regards.


  • Melcb
    • Replied by
    • Melcb
    • at Aug 07, 16, 09:14:26 PM
    • Admin 6303
    • last active 1 day ago

    Thanks for this post from:

    No this casino is not part of any group.

  • Brett1976
    • Replied by
    • Brett1976
    • at Aug 08, 16, 09:01:16 AM
    • Newbie 2
    • last active 7 years ago

    Thanks for this post from:

    Good day SnowAngel,

    My sincere apologies for the way you were spoken to.

    Please can I have your Casino UserName so that I can follow up on your query.

    Kind regards
    Brett

    Kings Chance Casino

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