RESOLVED: Lucky Spins Casino Delayed withdrawal

Our community has 92,799 members and growing with 352,890 posts in 20,379 topics by 2,504 members.
Headline back 23
    2,142
    views
    13
    replies
    Last post ago over 1 year by edgarsv982
    No avatar normal
    • Started by
      Newbie
      8
    • last active over 1 year ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Newbie
          8
        • last active over 1 year ago
        Hello, I registered in Lucky Spins casino, got no deposit bonus and wagered it, made deposit and got first withdrawal with few weeks delay, after that I made another deposit with hope that they resolved their delay problems, but it not happened, now they lie me in live chat (or just close it), withdrawal was requested 9/jun/2015. Usualy they told me to wait 2-3 days, or 3-4 days more and it happens again and again, some times say that they already sent wait 24 hours and it happens whole month, now they do not replay to live chat and emails (to emails did not replayed at start, because tried to sent few times, first was sent atleast month ago, still not answered.
        Lucky Spins Casino Euro Account ID edgarsv982
        Payout request via Neteller for the amount of € 220.00 EUR
      • Panda kiss
        • Replied by
          admin
          5062
        • online
        Hi edgarsv982,

        I have notified someone at the casino regarding your cashout complaint. We are also looking to get a casino rep on board to enable LCB members to chat directly to the rep and have any issues resolved swiftly.
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        Thanks for helping.
      • Index
        • Replied by
          Hero Member
          536
        • last active 16 min ago
        I really wonder if the help from LCB will make them pay your deserved winnings! Always good to name these casinos if they arent doing their job.

        Hope you will get it soon on ur neteller !
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        Tried to contact them through live chat, appeared operator "Rick", he closed chat in few seconds before I was able to say anything, found on their site place to submit complaints "centraldisputesystem (RealTime Gaming Dispute)" , submitted too, may be helps.
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        Melcb wrote:

        Hi edgarsv982,

        I have notified someone at the casino regarding your cashout complaint. We are also looking to get a casino rep on board to enable LCB members to chat directly to the rep and have any issues resolved swiftly.

        Hello, is there any progress with Lucky spins?
        Thank you
      • Panda kiss
        • Replied by
          admin
          5062
        • online
        Not yet unfortunately:/ I have emailed them again.
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        Melcb wrote:

        Not yet unfortunately:/ I have emailed them again.

        talked through live chat today, promised to pay this week, hope will pay this time.
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        Got atlast, thanks for help.
      • Index
        • Replied by
          Hero Member
          949
        • last active 1 hour ago
        So you got your winnings finally? I hope so. I had many problems with them myself, spoke with the same Rick and everyone else there, then I told them that I would file complaints and finally received money.But they really have rude support, once the girl just closed my chat without giving any answers. In your case I would stop playing there after receiving money.
      • Panda kiss
        • Replied by
          admin
          5062
        • online
        The rep has confirmed that edgarsv982 was paid.

        Thanks for the update edgarsv982. I am marking this thread as resolved.
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        barebones wrote:

        So you got your winnings finally? I hope so. I had many problems with them myself, spoke with the same Rick and everyone else there, then I told them that I would file complaints and finally received money.But they really have rude support, once the girl just closed my chat without giving any answers. In your case I would stop playing there after receiving money.

        Yes, got winnings atlast, will not play on their site anymore (may be will try no deposit only  , they offered 20 free for delay )
      • No avatar normal
        • Replied by
          Newbie
          8
        • last active over 1 year ago
        Asked for 20 no deposit bonus, they told before, did not received it (say that system do not allow because i get withdrawal, offered deposit bonus which i declined ofcourse), but I`m happy anyway because they paid (was thinking that it`ll never happens), do not recommend to play there untill they`ll resolve support and delay issues.

      lcb activities in the last 24 hours

      • 27
        new members
      • 649
        members online
      • 21658
        guests online
      • 73
        new posts
      • 4678
        free games played
      Join the club

      Most viewed forum topics

      • Index
        A lot of members have said they are not keen on some of the casinos available in the Shop. Many of you requested Intertops, which has been added in the last week however, I would love to hear about your favourite...
        Which Casinos would you like to see in the LCB Shop?
      • Index
        Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit