Resolved:Miami club casino

After reading all these negative comments, I am wondering if my complaint is going to fall on deaf ears.
My only consolation is that I'm posting this at LCB.
Well, with that said,  I made a deposit a little more than a month ago, over the weekend, Friday or Saturday, played, lost and went back to work on Monday.
On Tuesday, I remembered the deposit I made with NO bonus and I went to live chat to retrieve my 25% cash back.  I was told that cash back is only good for 48 hours after the deposit and I unable to claim it  at
this point because several days had gone by.
I searched the t&c's endlessly and couldn't find a time limit on cash back on a deposit with no bonus attached.
If you don't want to give cashback then don't and if you want it to be time sensitive then put it in your
t&c's so it will be clear.
I would like some verification on this please.  I have not made another deposit since this incident.
Here is my user name for your convince: MI0248818973

I've messaged the rep about your complaint Jade - link to this topic sent.

Hi Jade

The cashback has been credited to your account, apologies for the inconvenience

Mr Sloto

Did they take away the daily $100 freeroll 

I noticed that also, rena35.  When I finished playing, I asked Live Support:

You are now chatting with 'Martin'
Martin: Hello,
Martin: Thank you for contacting Customer Service, my name is Martin.
Martin: How may I assist you?
Me: Hi Martin
Me: Was just wondering if the $100 Daily Freeroll has been discontinued?
Me: Slot Freeroll

Martin: I also do not see it on our tournament lobby.
Me: exactly
(pause)
Martin: At the moment we have a $500 daily free roll, you may enter that of course.
Martin: Sounds e
Me: okay, thanks
Martin: much better eben. B-)
Martin: Most welcome

Maybe the Casino Rep. can answer our question.

NOTE: There are two $500 Slot Freerolls currently running. They are "Weekly" freerolls, not "daily". 
CHEERS !          CATLICKER

Thank you Mr Sloto, but I would also like an answer to my question it it's not too much trouble.
I don't want to go through that every time I make a deposit. 

It was confusion regarding another player. Its now resolved. Apologies again

Mr Sloto

thanks again......

looking to play at new casinos but not sure about depositing at casinos i never played at before does miami club have easy withdrawl  and deposits for usa players has anybody had probems with this casino thanks rferry5