Monarchs Online Casino

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    Last post ago almost 2 years by chocolateman
    13938544 10205864727052226 6983509362708573237 n

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      • 13938544 10205864727052226 6983509362708573237 n
        • Started by
        • last active 7 months ago
        So I was chatting with my chat manager while playing and asked the minimum deposit amount. She told me 10$ so I proceeded and it declined. I am going to get charged by my bank for that. Not five min. later another person on chat pretty much says oh well whoever I chatted with didn't say truth and 20$ is min. I get it the first person was wrong I don't want them to give me money but why turn away paying customers because your rude. I took snapshots of whole chat session. If they would have said 20 I would have done 20 but now I'm left with a fee and they laugh at me. NOT COOL!!!!!!!!!!!!!!!!!!
      • Avatar 76197
        • Replied by
          Casino Rep
        • last active 7 months ago
        Hi Alicia,

        It appears you have deposited 20$ instead of 10$, and from our records, your transactions have been declined, you will receive an email from out finance team for further checking.

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        • Replied by
          Super Hero
        • last active 9 hrs ago
        Why would you get a fee for a declined CC purchase?

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