RESOLVED - No Deposit Bonus Amount

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Last post made 9 years ago by Anchi
pokergranni
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  • pokergranni
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  • Hi,

    I downloaded Tropica Casino's software from the link here at LCB.  After I completed the registration process I proceeded to the cashier to claim the $55 no deposit bonus as listed. 

    When I checked all the promo's, the LCB member $55 no deposit bonus offer was not listed.  The only new player offer was for $25.  I tried to contact Tropica's live chat for help but their live chat was not working.

    I didn't claim the $25 offered.  Instead I decided to check here first.  Any suggestions?  Live Chat is still not working. 

    Thank-you,
    Pokergranni  wink

  • Hi  Pokergranni,

    Players from the following countries cannot claim Exclusive No Deposit Bonus $/£/€55: Canada, Costa Rica, Finland, Poland, Russia, South Africa, Sweden, United States.


  • Hi  Pokergranni,

    Players from the following countries cannot claim Exclusive No Deposit Bonus $/£/€55: Canada, Costa Rica, Finland, Poland, Russia, South Africa, Sweden, United States.


    Anchi,

    Thank-you so very much for getting back to me with an answer.  I sincerely appreciate how quickly your response was to my question.  This is how customer service should be every where.

    Sincerely,
    Pokergranni
  • In order to inform players about our bonus offers,we have the more button and there players can find important information's regarding any bonus. For example: restricted countries,how much is max cashout etc. In this case it looks like this,please see attached screen shots.

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