RESOLVED - No Deposit Bonus Amount

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Last post ago over 2 years by Anchi
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  • Started by
    Super Hero
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    • Poker face funny
      • Started by
        Super Hero
        1,048
      • last active 1 day ago
      Hi,

      I downloaded Tropica Casino's software from the link here at LCB.  After I completed the registration process I proceeded to the cashier to claim the $55 no deposit bonus as listed. 

      When I checked all the promo's, the LCB member $55 no deposit bonus offer was not listed.  The only new player offer was for $25.  I tried to contact Tropica's live chat for help but their live chat was not working.

      I didn't claim the $25 offered.  Instead I decided to check here first.  Any suggestions?  Live Chat is still not working. 

      Thank-you,
      Pokergranni 
    • Anchi
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        admin
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      Thanks for this post from:

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      • 2d4818989f1ca7ccfaccc9b2527a6916
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      • Me
      Hi  Pokergranni,

      Players from the following countries cannot claim Exclusive No Deposit Bonus $/£/€55: Canada, Costa Rica, Finland, Poland, Russia, South Africa, Sweden, United States.
    • Poker face funny
      • Replied by
        Super Hero
        1,048
      • last active 1 day ago

      Thanks for this post from:

      • Anchi
      • Me
      Anchi wrote:

      Hi  Pokergranni,

      Players from the following countries cannot claim Exclusive No Deposit Bonus $/£/€55: Canada, Costa Rica, Finland, Poland, Russia, South Africa, Sweden, United States.


      Anchi,

      Thank-you so very much for getting back to me with an answer.  I sincerely appreciate how quickly your response was to my question.  This is how customer service should be every where.

      Sincerely,
      Pokergranni
    • Anchi
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      Thanks for this post from:

      • 2d4818989f1ca7ccfaccc9b2527a6916
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      • 200 zpsnwkvewod
      In order to inform players about our bonus offers,we have the more button and there players can find important information's regarding any bonus. For example: restricted countries,how much is max cashout etc. In this case it looks like this,please see attached screen shots.
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