RESOLVED: Old Havana- Banned From Using My Comps

983
views
7
replies
Last post ago 12 months by MelissaN
Avatar 67466
  • Started by
    Jr. Member
    68
  • last active 2 months ago
Headline back 23

Readers of this topic also read:

Please or register to post or comment.
    • Avatar 67466
      • Started by
        Jr. Member
        68
      • last active 2 months ago
      I earned $1580 in Comps from Old Havana.  They locked me out from claiming my comps.  I'm also banned from using promos there [if you make alot of money they will ban you from promos].  I just want my comp points.
      • Ohav158090comps
    • Images
      • Replied by
        Superstar Member
        6235
      • online

      Thanks for this post from:

      • Avatar 67466
      WoW, i hope someone can help. $1500 is a lot of comps  . It would be very bad if they are doing this to winners  .
    • Index
      • Replied by
        moderator
        1869
      • online

      Thanks for this post from:

      • Avatar 67466
      keaka125 wrote:

      I earned $1580 in Comps from Old Havana.  They locked me out from claiming my comps.  I'm also banned from using promos there [if you make alot of money they will ban you from promos].  I just want my comp points.


      Hello keaka125,

      Could you please PM me your casino username so that I can contact the casino rep and ask to look into it?

      Hope all will be sorted out soon.

      Best regards.
    • Index
      • Replied by
        moderator
        1869
      • online

      Thanks for this post from:

      • Avatar 67466
      Hello keaka125,

      Thank you for providing me the casino username. The casino rep has been made aware regarding your complaint.

      We'll keep you posted.

      Best regards.
    • Index
      • Replied by
        moderator
        1869
      • online

      Thanks for this post from:

      • Avatar 67466
      Hello keaka125,

      The rep informed me that it was forwarded to their financial department.

      Hope they'll get back to us shortly. We will keep you posted.

      Best regards.
    • Avatar 67466
      • Replied by
        Jr. Member
        68
      • last active 2 months ago

      Thanks for this post from:

      • Images
      • 2d4818989f1ca7ccfaccc9b2527a6916
      • Panda kiss
      I got my $1580.90 comps and was also unbanned from promos.  I can't thankyou enuf MelissaN and LCB for the help.  I would of got nowhere trying on my own because saying 'No' to me has no consequences for the casino.

      Again thanx for the help.

      Please mark as resolved.
      • Ohav158090compsredeem
    • Index
      • Replied by
        moderator
        1869
      • online

      Thanks for this post from:

      • Avatar 67466
      Hello keaka125,

      That's a very good news. We are more than happy we managed to help you get your winnings.

      Congrats.

      Best regards.

    lcb activities in the last 24 hours

    • 23
      new members
    • 727
      members online
    • 11541
      guests online
    • 97
      new posts
    • 7651
      free games played
    Join the club

    Most viewed forum topics

    Join today and start earning rewards

    You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
    S logo
    Select Language
    Search
    Search Results

    Report to moderator

    Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

    Please note that your email address will be revealed to the moderators if you use this

    Submit
    39012170