RESOLVED - OSHi casino deceived me!!

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Last post made 6 years ago by apaveee
nmeittunen
  • Started by
  • nmeittunen
  • United States Jr. Member 90
  • last active 5 years ago

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  • nmeittunen
    • Started by
    • nmeittunen
    • at May 20, 16, 12:37:03 PM
    • United States Jr. Member 90
    • last active 5 years ago

    So I found a bitcoin site called OSHi casino on one of the site's I frequent.  Had a good deposit bonus 100% and 25 free spins.  So I signed up and made a deposit.  I didn't receive my bonus so I asked live chat why.  They said I have to wait for confirmation and my bonus will be credited.  I thought this was odd cu its normally instant but anyways I play a little than check again and no bonus.  I ask live chat again and suddenly they tell me they are restricted cuz I'm from USA ... I asked why I wasn't informed the first time I asked they said it's my responsibility to know.  I told them the site I signed up from said united States accepted ... they said sorry you broke the rules and were very rude.  Anything I can do about this or am I sol?

  • Anchi
    • Replied by
    • Anchi
    • at May 20, 16, 01:23:59 PM
    • Serbia Admin 12334
    • last active 1 hour ago

    Thanks for this post from:

    Hi NicoleLynn,

    There is a rep on the forum for this casino,maybe he can help you. The direct casino support thread is HERE.

  • MelissaN
    • Replied by
    • MelissaN
    • at May 20, 16, 05:23:22 PM
    • Serbia Moderator 15464
    • last active 3 hours ago

    Hi NicoleLynn,

    The casino rep has been notified. Hope he will reply shortly.

    Best regards.

  • Melcb
    • Replied by
    • Melcb
    • at May 22, 16, 08:39:30 PM
    • Admin 6303
    • last active 7 hours ago

    Thanks for this post from:

    Hi NicoleLynn,

    According to our review for Oshi, USA players are restricted. LCB should be the only site to gather your info on casinos;)

    It is also a bit tricky with bitcoin and USA players, depositing via bitcoin is a bit of a loop hole for casinso to accepts US players, some bitcoin casinos accept US and some dont. If you do deposit via bitcoin you are only allowed to play SOFTSWISS and BetSoft games.



  • nmeittunen
    • Replied by
    • nmeittunen
    • at May 23, 16, 01:44:59 AM
    • United States Jr. Member 90
    • last active 5 years ago

    Thanks a bunch.  The site I clicked on to get to the site said USA accepted.  :-( what bummed me out was the fact the first time I talked to live chat they never mentioned anything just told me to wait for confirmation and id get my bonus. 

  • OshiCasino
    • Replied by
    • OshiCasino
    • at May 23, 16, 05:27:37 AM
    • United Kingdom Casino Rep 93
    • last active 5 months ago

    Thanks for this post from:

    Hi NicoleLynn,

    I am sorry to hear about your negative experience at Oshi, may I ask which site you are referring to?

    We inform people publicly that US players are restricted, therefore I am unaware as to why it states differently on your referral site.

    Thank you,

    Marko @ Oshi

  • nmeittunen
    • Replied by
    • nmeittunen
    • at May 23, 16, 07:33:18 AM
    • United States Jr. Member 90
    • last active 5 years ago

    Hi Mark.  Thanks for responding.  I emailed you back with my registered email address. 

  • nmeittunen
    • Replied by
    • nmeittunen
    • at May 24, 16, 11:09:16 AM
    • United States Jr. Member 90
    • last active 5 years ago

    Thanks for this post from:

    Problem resolved.  I was credited the remainder of the bonus.  Thank you very kindly. 

  • MelissaN
    • Replied by
    • MelissaN
    • at May 24, 16, 11:38:03 AM
    • Serbia Moderator 15464
    • last active 3 hours ago

    That's good news.  cheesy

    We're glad everything's been sorted out.  thumbs_up

    Best regards.

  • OshiCasino
    • Replied by
    • OshiCasino
    • at May 30, 16, 07:50:53 AM
    • United Kingdom Casino Rep 93
    • last active 5 months ago

    Thanks for this post from:

    No problem at all NicoleLynn, my pleasure to be able to help with the issue.

  • apaveee
    • Replied by
    • apaveee
    • at Apr 28, 17, 08:07:48 AM
    • Italy Full Member 103
    • last active 2 years ago

    well, this resolved case is quiete encouraging for everyone.... good new

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