RESOLVED - OSHi casino deceived me!!

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    Last post ago 9 months by OshiCasino
    13263960 10100207753873206 5051518097348324080 n
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      • 13263960 10100207753873206 5051518097348324080 n
        • Started by
          Jr. Member
          84
        • last active 20 days ago
        So I found a bitcoin site called OSHi casino on one of the site's I frequent.  Had a good deposit bonus 100% and 25 free spins.  So I signed up and made a deposit.  I didn't receive my bonus so I asked live chat why.  They said I have to wait for confirmation and my bonus will be credited.  I thought this was odd cu its normally instant but anyways I play a little than check again and no bonus.  I ask live chat again and suddenly they tell me they are restricted cuz I'm from USA ... I asked why I wasn't informed the first time I asked they said it's my responsibility to know.  I told them the site I signed up from said united States accepted ... they said sorry you broke the rules and were very rude.  Anything I can do about this or am I sol?
      • Anchi
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          admin
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        • last active 12 hrs ago

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        • Index
        Hi NicoleLynn,

        There is a rep on the forum for this casino,maybe he can help you. The direct casino support thread is HERE.
      • Index
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          moderator
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        • last active 9 hrs ago
        Hi NicoleLynn,

        The casino rep has been notified. Hope he will reply shortly.

        Best regards.
      • Panda kiss
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          admin
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        • Index
        Hi NicoleLynn,

        According to our review for Oshi, USA players are restricted. LCB should be the only site to gather your info on casinos;)

        It is also a bit tricky with bitcoin and USA players, depositing via bitcoin is a bit of a loop hole for casinso to accepts US players, some bitcoin casinos accept US and some dont. If you do deposit via bitcoin you are only allowed to play SoftSwiss and BetSoft games.



      • 13263960 10100207753873206 5051518097348324080 n
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        • last active 20 days ago
        Thanks a bunch.  The site I clicked on to get to the site said USA accepted.  :-( what bummed me out was the fact the first time I talked to live chat they never mentioned anything just told me to wait for confirmation and id get my bonus. 
      • Logo 14
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          Casino Rep
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        • last active 1 day ago

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        • Panda kiss
        Hi NicoleLynn,

        I am sorry to hear about your negative experience at Oshi, may I ask which site you are referring to?

        We inform people publicly that US players are restricted, therefore I am unaware as to why it states differently on your referral site.

        Thank you,

        Marko @ Oshi
      • 13263960 10100207753873206 5051518097348324080 n
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        Hi Mark.  Thanks for responding.  I emailed you back with my registered email address. 
      • 13263960 10100207753873206 5051518097348324080 n
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        • Panda kiss
        • 2d4818989f1ca7ccfaccc9b2527a6916
        • Me
        Problem resolved.  I was credited the remainder of the bonus.  Thank you very kindly. 
      • Index
        • Replied by
          moderator
          1663
        • last active 9 hrs ago
        That's good news. 

        We're glad everything's been sorted out. 

        Best regards.
      • Logo 14
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        Thanks for this post from:

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        • Panda kiss
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        • 2d4818989f1ca7ccfaccc9b2527a6916
        No problem at all NicoleLynn, my pleasure to be able to help with the issue.

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