RESOLVED: Phonecasino

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Last post made 7 years ago by MelissaN
Jamie Cowan
  • Started by
  • Jamie Cowan
  • United Kingdom Newbie 6
  • last active 1 year ago

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  • thephonecasino.com [for exact reference]

    So I have had a problem here very recently. I was verified after sending a copy of my birth certificate and various other documents previously.

    I wanted a fast withdrawal for my winnings (previously won from a bonus) so I was advised to add my card via making a deposit. I did this as it is the done thing. After which I had no card available to withdraw to {this is after I spent the £10 I deposited) I was told that my card had not on this occasion synced with the system or what ever... and that I need to deposit more money. Well I had/have no more money to deposit, and surely one deposit is enough. They have been able to take my money - allow me to spend it, yet not aknowledge the card from which they took money. This seems outrageous for my point of view. This could go on forever - me depositing and them telling me my card didn't sync.

    I would love and help/advice I could get on this please.

    Thanks.

  • Sorry to hear that Jamie Cowan. We don't have this brand on our lists but we'll try to get in touch with them and get them sort this out. Please PM me your casino username. 

  • I have managed to get a withdrawal via bank transfer. 

    All seems fine, but I guess you never know until you're paid.

    Thanks for the help via PM Melissa.

  • Jamie Cowan wrote:

    I have managed to get a withdrawal via bank transfer.

    All seems fine, but I guess you never know until you're paid.

    Thanks for the help via PM Melissa.

    That's good news. You are more than welcome. Hope everything will be fine with your payment. Please let us know. 

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