RESOLVED: Princesstar Casino, Missing deposits No help

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    Last post ago 8 months by MelissaN
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      • Index
        • Started by
          Sr. Member
          281
        • last active 11 hrs ago
        Hey Guys!
        i have a really bad issue with Princessstar, i guess it needs more attention because the support isn't really helpful! Last monday 11th of april around 22:38 in the evening i made a deposit of 0.024 btc,
        i was waiting until it will hit my account, but it never did. i contacted them and they told
        me they have problems with Cubits, the company that provide payment solutions, oke that can happen, tuesday noon still nog sign of my money, so i asked is it safe to deposit again, agent told me yes, well oke i send another 0.014 to my address so i can play, waiting and waiting and also this money is still not added, i miss a total of 0.038. i spoke with Cubits they told me they confirmed my deposits to princessstar l, but princessstar is unhelpful and really slow with things, i hope i can get better help trough here!
      • Anchi
        • Replied by
          admin
          3,862
        • last active 2 hrs ago

        Thanks for this post from:

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        Hi Niels,

        There is a rep on the forum for this casino,maybe he can help you. The direct casino support thread is HERE.
      • Index
        • Replied by
          Sr. Member
          281
        • last active 11 hrs ago
        Hi, thanks for letting me know ,but last active; 2th Of february, but he also works for Limoplay so i will pm him if he respond.
      • Anchi
        • Replied by
          admin
          3,862
        • last active 2 hrs ago
        Hi Niels,

        Fell free to post your complaint there,they get the notifications from that thread I provided you with. If they don't respond we will contact them to look into the issue.
      • Index
        • Replied by
          Sr. Member
          281
        • last active 11 hrs ago

        Thanks for this post from:

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        • Me
        • 2d4818989f1ca7ccfaccc9b2527a6916
        Relly sorry guys, forgot to update problem was solved some days after! thanks to the rep who helped me a lot! Complaint = Solved:) also thanks lcb!
      • Index
        • Replied by
          moderator
          1,421
        • online
        Hi Niels.

        That's good news.  Thank you very much for letting us know. 

        Best regards.

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