Raging Bull

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Last post ago over 1 year by Jason FTA
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    • No avatar normal
      • Started by
        Full Member
        219
      • last active 8 hrs ago


      I am wondering if there is a change at Raging Bull and Grand Fortune?

      On chat today waiting so long for responses that the session ends due to inactivity. Thus chat ends and no answers or resolve to issues.

      Any feedback is appreciated.

      dory99
      • Rbc
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        admin
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      Hmm Raging bull and Grand fortune are usually on the ball. I will forward this to Jason the casino rep, perhaps they were experiencing some downtime issues.
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      • Replied by
        Casino Rep
        567
      • last active 17 days ago

      Thanks for this post from:

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      • Jade lcb
      Hi Dory99,

      I hope that you are doing well my dear?

      I have looked into the coupon which you attempted to redeem and you correct in stating that the coupon code was correct. However, the reason why you were not able to redeem the coupon is due to it being a coupon code that is exclusive to another site. Having said this I see that the call center went ahead and rewarded you with another $25 free chip.

      Regarding the time taken to respond to you via live help, I will be taking this matter up with the call Center Manager and will make sure to get to the bottom of this.

      Please accept my sincere apologies for the inconvenience caused.

      Chat soon!

      Best Regards
      Jason

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