Raging Bull

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Last post made 8 years ago by Jason FTA
dory99
  • Started by
  • dory99
  • Canada Full Member 222
  • last active 1 year ago

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  • dory99
    • Started by
    • dory99
    • at Sep 07, 15, 04:12:50 PM
    • Canada Full Member 222
    • last active 1 year ago


    I am wondering if there is a change at Raging Bull and Grand Fortune?

    On chat today waiting so long for responses that the session ends due to inactivity. Thus chat ends and no answers or resolve to issues.

    Any feedback is appreciated.

    dory99
  • Melcb
    • Replied by
    • Melcb
    • at Sep 07, 15, 06:29:02 PM
    • Admin 6303
    • last active 1 day ago

    Hmm Raging bull and Grand fortune are usually on the ball. I will forward this to Jason the casino rep, perhaps they were experiencing some downtime issues.

    Rated:
    Raging Bull

    2/ 5

  • Jason FTA
    • Replied by
    • Jason FTA
    • at Sep 08, 15, 02:00:37 AM
    • Australia Casino Rep 568
    • last active 4 years ago

    Thanks for this post from:

    Hi Dory99,

    I hope that you are doing well my dear?

    I have looked into the coupon which you attempted to redeem and you correct in stating that the coupon code was correct. However, the reason why you were not able to redeem the coupon is due to it being a coupon code that is exclusive to another site. Having said this I see that the call center went ahead and rewarded you with another $25 free chip.

    Regarding the time taken to respond to you via live help, I will be taking this matter up with the call Center Manager and will make sure to get to the bottom of this.

    Please accept my sincere apologies for the inconvenience caused.

    Chat soon!

    Best Regards
    Jason

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