RESOLVED: RAGING BULL CASINO - DELAYED PAYOUTS

Thank you Rena35 for understanding.

Dean has been doing all he can, but the processor won't send him the SWIFT receipts, which is add if the wires were truly sent. As I would be able to handle the wire tracing via my bank instead of bothering RBC

Dean did check in today to see if I got any money, but I did not. This past Monday I did receive the standard PAYOUT PROCESSED email RBC sends for all 3 payouts, That used to mean funds woudl show up in the next 2-3 hours but not the case anymore.

Keeping my fingers crossed that I get my winnings tomorrow or Friday cause Dean is leaving Raging Bull and his last day is this Friday.

I will keep you posted....

I finally just got the funds in my bank account!!!



I feel so relieved as this was so exhausting to deal with.

I want to see if this happens again at RBC....and lucky me I won $400 an hour ago and already requested a withdrawal. Hopefully this time the process is smooth because this was a real pain in the neck to deal with.

Thank you soooo much to everyone for all your help and support!!!

Luckychick,
Good to hear you got paid and congrats on the recent win !

Hi Luckychick17,

That's great news. You can finally relax since you get your winnings.

Thank you for letting us know. 

Congrats.   

Best regards.

Luckychick,

Glad to hear you finally got your winnings.  And congrats on  your win of $400 today.  Please let us all know if this one goes smooth so we know if their new processor is working well.  I appreciate the feedback you gave us as it helps me decide if I want to play at Raging Bull.  It is nice to know if winnings will be received in a timely manner as that is very important.

Thanks again.

medtrans

So glad to see it was resolved . Congrats on your new win. I hope things go smoothly for you  .

That is great news!  Hopefully all the "hiccups" are dealt with and your current withdrawal will go smoothly!

It is very good news indeed

Thank you all for your support!!!

It is the worst feeling as a player to be jerked around when it comes to withdrawals at online casinos. Literally, I was sick to my stomach even though Raging Bull seems to want to pay players fairly.

The industry has such a horrible reputation regarding screwing players out of winnings any way possible that unfortunately, players like myself, are always ready for the worst. I have been through hell in the past and lost winnings completely unfairly because I was so naive to the tactics online casinos use.

Raging Bull Casino did come thorough in the end, but that is their job.

As my grandma used to tell me, "Don't convince yourself that that you're getting a full and satisfying meal, when instead, you really are settling for crumbs."

Meaning that just because so many online casinos don't pay players and cheat them out of their winnings doesn't mean that we should be grateful when the decent ones do. It is why we play, and it is their business to take our deposits and pay us out winnings.

I will keep you posted if this EVER happens again at Raging Bull.

ALSO....PLEASE fellow players, if you have any withdrawing issues at RBC post them on this thread so you know you are not alone. 

L O L ok so you have been going on and on in this thread about not getting paid, which is perfectly fine that's what its here for.  Then your making quotes of how you were stick to your stomach you were and quotes of grandma about settling for crumbs,(great saying from Grandma) but yet you go and deposit immediately again.

It seems kind of nuts that you would go deposit so soon after 4 pages of this problem. Obviously we see this type of behavior all the time.  From people depositing at a casino they had an issue to playing rogues regularly.  Its such a shame that need to gamble can create such poor decision making.  Gambling problems can be a serious sickness and will definitely make people have lack of control and reality.

OK, I'll be a test subject here.  I just requested a $100 wire transfer payout.  (Max cashout on a freebie I picked up yesterday)  I don't know if they're going to approve it, but I've deposited this month, so maybe.

First sign of improvement.......I did this last week, too, but ended up reversing it.  HOWEVER, last week it took them 4 days just to get me the confirmation of payout request email, which was seriously wrong.  This time it was sent to me instantaneously, which is normal.

I'll keep you posted.

this should be interesting

Not really a good test if your announcing what you are doing in public.  Very easy for rep to see and influence process.

Ok....I have played at Raging Bull for almost 2 years and this withdrawing issue only happened the two times in my complaint. I eventually did get my winnings, and the reason I still play at Raging Bull Casino is because I have been assured it will not happen again.

So after this incident was resolved, I decided to test RBC so I deposited and won a little immediately. I withdrew the money right away and the funds were in my account in less than 48 hours.

I never once said Raging Bull Casino was rouge, I simply said that their current behavior reminded me of such.

I CLEARLY said that Raging Bull Casino has been stellar, timely and consistent with payouts since I joined them more than 18-20 months ago. Hence my concern for the sudden change in payment process.

I apologize for getting a little deep with my Grandma's quote, but I just went through a breakup so maybe it was spilling onto this thread a tad. My bad......did not mean for anyone to take offense to it or anything. 

No, I actually like your Grandmas quote.  Its very relative here, especially when Raging Bull has Max Cashouts on all there bonuses.  As a matter of fact people who play there settle for crumbs with rules like that. 

I am not a bonus player, as I never deposit with bonuses attached because the tendency to run into issues seems to be greater if you win. Plus you have to play forever to reach bonus requirement and I find it tedious.

So the payout after the awful one came so fast it was nuts, 48 hours and the funds were in my account.

I happened to win a little money this past Monday, and want to see what will happen. I requested a withdrawal two-days ago and it is still in "requested" status in the cashier. I hope that the quick payout was not an attepmt to remedy the disastrous one prior.

I will keep you posted in this thread about this payout and see if Raging Bull keeps to their word.

ONE LAST THING....it is so annoying, frustrating etc. that as a player, I know how fast a payout can really be sent to a player. As Raging Bull Casino just proved that withdrawals can hit a player's bank account fast when they want it too.

Very smart not to play with bonus at Raging!  As I said before the test of the cashout isn't accurate when its announced on a public forum where the rep can view.

I agree with you BMWSTACK.

There have been some changes at RBC lately that are definitely NOT in the players favor.

For example....I tried to redeem my COMP POINTS just now, and minimum used to be 100 points and it got raised to 1000 points minimum.

That is fine to raise the COMP POINTS redemption limit...but when I went to redeem 1646 comp points, I was rejected. I got on LIVE CHAT to ask what was going on as I was above the new limit. Here is my LIVE CHAT:

you: I cannot redeem my comp points Reagon...
Reagon: Hi Kate
you: I have 1646 comp points
Reagon: please give a second while i have a look for you
you: ok
Reagon: .
you: ok
you: 1646 COMP POINTS = $16.46
Reagon: ok please give me a second
you: ok
Reagon: .
you: ok
Reagon: .
you: yes???
you: hello?/??
Reagon: please give me second
you: ok
Reagon: Kate you you can only redeem a 1000 at a time
you: I have 1646..
Reagon: once the 646 has reached 1000 you can claim it or you can claim them all at 2000
you: What do you mean?
you: You have to have exactly 1000 or 2000 or 3000 comp points to redeem them?
Reagon: yes
you: You cannot claim any number over 1000 points???
Reagon: yes
you: That is the DUMBEST rule I have ever heard of...
Reagon: it needs to be on a round amount of 1000
you: Where is this listed in Raging Bull's T & C???
you: YOU HAVE GOT TO BE KIDDING ME.....this is going to really piss players off.
info: Your chat transcript will be sent to kate.conroy17@yahoo.com at the end of your chat.
you: How much money does 1000 COMP POINTS equal??? Still $10.00 per 1000 comp points??
Reagon: Sadly the points claimed as confirmed you may only redeem in 1000 increment.
you: And how much does 1000 points equal in $
you: ??
Reagon: So the value is the same
you: 1000 = $10.00??
Reagon: that is correct
you: Ok Thank you Reagon. 

That is so annoying and so stupid for Raging Bull to employ.

Would love to hear other players opinions on this matter?? 

OMG, another T&C change with no notice or communication from them about it?  And, yes, it's an  absolutely ludicrous change, and WILL influence my play there.

BMW...  You'd a thunk that posting here would influence their behavior, wouldn't you?  But it hasn't.  I'm sitting at 48 hours on my cashout with no review of it yet, even tho their email stated 24 hours.

I'll tell you something else that disturbed me today.  For the last few months they've kind of  been aligning themselves with the Grande Vegas group as far as promos go, so I thought they were going in a good direction and we might have a merger.  BUT, their promos are now aligning with the Cool Cat/Club Player group and that disturbs me greatly.  That, along with all these other negative and uncommunicated changes is definitely making me wary of depositing with either of these casinos again.

LhasaLover - I hear what you are saying. I did not pick up on the bonus comparison but good call.

I have another payout that was requested 4-days ago and is still sitting in "requested" status.

This thread's title changed to RESOLVED by LCB so maybe you should copy and paste your post and start a new thred about Raging Bull changes to T & C.

I would be happy to start the new thread but since I caused so many issues and uproars with this thread, I think another player starting it would be more beneficial to us.

I will post right after you start the thread and definitely be a VERY active participant. I just don't think they will listen if I star another thread.

What do you think?

This thread no one will read cause it states the new title as if all is honky-dory at RBC when there are little issues popping up daily that are adding up here.

I noticed on deposits their processor or rb is taking extra ,,more then they used to, seems any rtg casino is putting to the players .maybe we should all cut way back on DEPOSITS and put it back to them

Hi,

Thank-you very much for y'all's input.  I used to deposit and play a lot at RB but not anymore!

I'm sorry for all the hassles y'all had to go through!  I just wonder why such a great place to play has to go and mess it up!  I wouldn't think it would be that they weren't making money but, I have been known to be wrong! 

It's just sad because there are so few casinos (honest-creditable) for U.S. players to play at and feel safe about their money.  Oh well, I guess another one bites the dust!

Shame on you RB! 

Hey Lucky,  that's a good idea about a new thread, but I don't have the energy to do it.  I'm chronically ill and it takes all the energy I have to post the few responses I do.  Sorry.  I will still be watching and adding info when I get it.  I'm not going to deposit at either of these casinos again, tho, unless they turn their downhill slide around.

My cashout was rejected by Raging Bull, due to excessive freebies since my last deposit, and I can't blame them for that.

DO NOT PLAY AT RAGING BULL CASINO, THEY OWE ME 29,230.00 SINCE AUGUST 2015. THEY PAID ME FOR 6 MONTHS THEN COMPLETELY STOPPED STILL OWING ME 8,750.00 WHICH DEAN HAS PROMISED THAT MY MONEY WOULD BE REFUNDED TO ME THE LATESTED BY TODAY 4/22/16 AND STILL '"NO" MONEY. MY SECOND SON JUST DIED 3 DAYS AGO AND I CANT HANDLE ANYMORE BACK AND FORTH EMAILS BETWEEN ME, RAGING BULL, AND DEAN. I HAVE TRIED TO BE AS PATIENT AS I CAN BUT I AM DONE GETTING THE RUN AROUND. THEY LEAVE ME NO OPTION BUT TO CHARGE BACK AND IF THIS IS THE CASE OF ME HAVING TO GO THROUGH ALL KINDS OF PAPER WORK WHEN I AM GOING THROUGH THE DARKEST DAYS OF MY LIFE, CHARGE BACKS WONT BE THE ONLY THING THAT WILL BE DONE, AND THIS IS "NO" THREAT, IT "IS" WHAT WILL HAPPEN!!!!!!! THEY SCREWED WITH THE WRONG PERSON AND PAY BACK IS A B@#TCH, EXCUSE MY LANGUAGE.

You know exactly why you are not getting paid ( Fraud -> https://lcb.org/onlinecasinobonusforum/direct-casino-support/raging-bull-casino-grand-fortune-malibu-club/msg411248#msg411248).

And threatening to chargeback is also what everyone in casino biz consider as worst kind of fraud. You sir a type of player that makes it hard for everyone else ,especially if they are coming from US.

First of all I am not a Sir, and what fraud. I did Nothing wrong but give raging bull my money and they shut me out, so wtf are you talking about? Get the facts straight before you comment on something you know nothing about. I have a hrad copy of a written agreement they if I was not to make a charge back that they would gladly refund all of my money and we go our separate ways, well I didn't chargeback yet they didn't give me my money so "yes" if I don't get my money that is owed to me they leave me "no" choice but to chargeback to receive what is rightfully mine!!!!

I am so, so sorry about your son. I hope you find peace in time.

RBC has been great with payouts since my issue, so I am hopeful that they will resolve your withdrawal. Congrats on winning such a HUGE sum that is exciting, as my amount was for only for shy of $1000 so that might be the biggest issue.

May I ask did you win a jackpot? And playing what game?

I hear what you are saying NIRVANA, but I think YOSHI1969 is just angry at RBC for good reason and is going through an extremely hard to time personally. Actions speak louder than words, so hopefully it can be chalked up to just a threat.

Wish a new thread could be started , so if anyone needs help the rep can respond . This is resolved  8'|.

Get my facts straight?  You just admitted that you wanted to chargeback . Just because you did not yet does not mean you will not do it later. Scammers like you can chargeback up to 6 months after the transaction was made ( depending on a bank ).

I repeat what I said. You are the reason why some casinos can make it difficult for the other honest players.

that is correct Rena, and its why Im closing this topic.