RESOLVED: Raging bull no pay

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Last post made 6 years ago by cobra
cobra
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  • cobra
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  • Hello,

     I have waiting 4 weeks for a 600.00 payout i requested and it was declined for unknown reasons.I have had no problems till now and i really need this winnings.My car died and has been fixed but im short 700.00.It hurts alot when you try everything to get up the money and now i'm screwed.I tryed calling but no luck..Guess i'm not playing here anymore

  • Oh, sorry to hear that. Please PM me your casino username and we're going to get in touch with them on your behalf. 

  • Your username has been sent to the casino. We've asked them for the explanation. Keep you posted. 

  • Since they Raging bull put my withdraw back into my account.I played it last night and lost 300.00 in 5 min but then i won 400.00 more so i re-cashed out 100.00 more then what was declined.Hope playing more sure put my well over playthrough.We will see what happends

  • We got the info that the casino contacted you asking for payment method confirmation so they can proceed with the payment. Please keep us posted. 

  • Yes they did and it was Approved but not seen yet

  • cobra wrote:

    Yes they did and it was Approved but not seen yet

    Please keep us posted. Hope everything will be okay.

  • me too.Ive been waiting on 980.00 from Grand fortune casino think is thiers also.Won that on feb 21 and not a word on this one yet either

  • last night i played 6 hours and won 511.00 so this was cashed out as well since i made the playthrough.Ive had some good luck for 3 -4 weeks now.After loseing my little bro of 44 years old its been hard on us.When i win it is helping me and my mother of 74 as i split it with her.My car blew tranny out day after my bro died.Its my mustang cobra svt And its been in the shop since oct and if love to get it back

  • Raging Bull huh? Sigh... 

  • yea still nothing.This has never taken this long before

  •  Firstly...best of luck on your life, Cobra.

    Excuse my english but...

    I want to know on what basis this casino have reached the seal of approval.

    I've been asking myself the same question for others casinos (winaday, slotland etc).

    We count on LCB to help prevent these unpleasant situations.

    We can work together to promote companies which operate in a correctly manner.

    I cannot accept  that Raging bull or others will be put on par with ClubWorldCasino, for example.

    That's not credible, that's not fair, that's not accettable.

    You (LCB) should protect us, you shouldn't deceive us.

    Some time ago, for this reason, i've decided to step aside...and now i want to know which side you're on.

    I'm active on italian forum and i'm trying to contribute something, i try to be objective, constructive and collaborative.

    But now I need to know if we're going the same direction.

    Rated:

    1/ 5

    1.8/ 5

  • Hi Casinista932,

    Thanks for sharing your opinion with us. As for your reference we DO NOT take anybody's side, we are mediators and we are interested in the truth only. We want to make the things straight no matter if it is a casino or a player. We appreciate your opinion and we are doing our best to help you, as you can see we have Direct casino support and Complaints section where we give you the opportunity to interact with the casino reps directly. Each complaint that has been posted here has been sent to the casino and dealt with. It happens that some brands have ups and downs. We update our lists regularly, nothing is for good.

    As you probably know we don't hand out the Seal of approval just like that, there are certain requirements casinos have to meet in order to find their place in this list. 

    As I already said in my previous post, Fast track aff is facing certain changes and that's why it takes longer for the complaints to be dealt with. We are communicating with them on daily basis, but it's not up to us. We need you guys to be a little bit more patient. We are doing our best to help you. 

  • Really weird but i have been a member on both thier Sites and have never had any problems.Tuesday i sent my docs all over again.Today i get this

     

    Dear Ken,

    This is Patrick with Ranging Bull Casino.

    Thank you for sending us the documentation required to update your casino account. However, we're still missing the following documents:

     

    ·         Utility bill

    ·         Signed authorization form for Credit/Debit card ending with 6835 exp.02/18

    ·         Copy of Credit/Debit card ending with 6835  xp.02/18

    Please note that Utility bill must bear your name, Physical address and date and it shouldn’t be 6 months older from the date of issue.

    Please reply to my e-mail as soon as possible so we can update your profile.

    Thank you and have a great day!

     

    Patrick

    Casino host

    unreal as it was sent the day they asked me for it. my cashout feb 21 has not been aprovved nor sent. I have to just Execpt the fact that i wont see anything.

  • there are many websites with high scores, just because the mods delete the bad reviews, because they get paid for it.

  • I read something very disturbing at a well respected forum about RB but i do not know if it is true. Its been said that they are affilated with Cool Cat casino. I wish this could be confirmed as true or false. I saw increasing complaints of slow or no pay and steered clear long ago. Sad really because i liked this casino frown

  • We don't have such an info confirmed yet. Once we have this info confirmed by the casino, we will let you know. 

  • I just read the same that cool cat casino and raging bull are owned by the same people. There are also numerous complaints about slow and no pay from raging bull casino. The rep is avoiding questions... This is very serious and for the time being people should consider avoiding this casino.

    Messages from  winners at RB

    -"So I hit a $16,487.74 Jackpot on Raging Bull Casino on 02/02/2017. Submitted my documents for approval on 02/09/2017 and have been waiting ever since. Contacted Live Chat support multiple times, each time with different reasons why my documents were not being reviewed. It has come to the point where i Fell like I am not going to be getting paid by them. Review of documents does not take this long, whereas withdrawals I can understand. Cannot contact via phone at any time of day, always goes to answering machine/voicemail.

    I have sent JasonFTA a private message 4 business days ago, but no response. Is there anything that can be done? I would like to get the withdrawal process started and no way to do that as of now. Thanks in advance for any help!"

    -"I've had one withdrawal from this casino previously, a meager $100 win, and even that took about 2 weeks to fully process."

    -"This has to be gut wrenching to hit a score like that and get screwed around.

    I remember awhile ago people touted raging bull. I almost signed up there but for whatever reason I didnt.

    Ive read an awful lot of complaints in regards to delays from these guys lately.

    I would give it a little bit to hear back from the rep, if you dont your other option is to PAB which I highly suggest.

    The rep hasnt logged in for quite sometime..over 3 weeks. And doing a quick search it looks like there are numerous complaints on other forums. Doesnt look to good."

    -"Afff thanks, definitely does not look great yet I have my hopes! I will do the PAB on Monday to give it just a bit more time, but definitely feel like I will have to. And I also heard that Raging Bull has been bought by same owners as Cool Cat and Planet 7, which idk if that rly helps the situation here :/"

    -"I went to live chat and sneakily asked of they were part of the virtual ace group and they told me they are associated with them so yes it looks like they were bought. "

    -"

    Still waiting for my 100 bucks, 2 weeks + and counting.
    Not even had a response about my documents sent also 2 weeks ago.

    Needless to say they won't ever receive a penny from me again..
    Thank God I only deposited 25 Euro and wanted to cash a 100 Euro small profit.."

  • What is sad would be if it turns out that they are affilated with Cool Cat and players find out too late to decide whether or not to play at such a group. Notorious for slow/no pay. So much info is hidden or not shared because if players knew he deposits would dwindle down a lot. 

  • Raging Bull and Gran Fortune rise from the ashes of SunsetSlots and I've tried to warn some friends.

    When I write a critical review of some casinos immediately after two positive comments appear.

    We fight with unequal weapons...

    The only thing we can do is to relate this unpleasant situation so that people can read...

    @Cat50...i remember your comment about my complaint with Winaday and one day we'll reopen that discussion, as we are doing now for Raging Bull.

    I hope than until then no one loses their money.

    Rated:

    1.8/ 5

  • Casinista932 wrote:

    Raging Bull and Gran Fortune rise from the ashes of SunsetSlots and I've tried to warn some friends.

    When I write a critical review of some casinos immediately after two positive comments appear.

    We fight with unequal weapons...

    The only thing we can do is to relate this unpleasant situation so that people can read...

    @Cat50...i remember your comment about my complaint with Winaday and one day we'll reopen that discussion, as we are doing now for Raging Bull.

    I hope than until then no one loses their money.

    Sorry i don't remember but things change and so do opinions.

    Rated:

    0.2/ 5

  • I haven't heard this.Ive been playing here alot.This is the worst time getting my funds.Last year they paid within 1 week or less.I wanted to play thier last night but i have 3 pending payouts and dont think i will get them.Sucks becouse i needed it.I lost my little bro 44 last year and my car died.Its in shop fixed and i have 5 more days to get it before they put a lein on it.If i had these payouts i would have my car back,But i can't bring my brother back.Anyway the more stuff i read the worst im feeling.Sounds like from what yall been saying i am not going to see it

  • I haven't heard this.Ive been playing here alot.This is the worst time getting my funds.Last year they paid within 1 week or less.I wanted to play thier last night but i have 3 pending payouts and dont think i will get them.Sucks becouse i needed it.I lost my little bro 44 last year and my car died.Its in shop fixed and i have 5 more days to get it before they put a lein on it.If i had these payouts i would have my car back,But i can't bring my brother back.Anyway the more stuff i read the worst im feeling.Sounds like from what yall been saying i am not going to see it

  • Don't reverse it, LCB will help if they can. Gl to you. 

  • We are doing our best and still waiting for the reply from the casino. All your requests were sent. We remind them about your cases almost every day. Hope they will sort them out soon. I agree that you have been waiting for too long but it's currently up to them. 

  • cobra wrote:

    I haven't heard this.Ive been playing here alot.This is the worst time getting my funds.Last year they paid within 1 week or less.I wanted to play thier last night but i have 3 pending payouts and dont think i will get them.Sucks becouse i needed it.I lost my little bro 44 last year and my car died.Its in shop fixed and i have 5 more days to get it before they put a lein on it.If i had these payouts i would have my car back,But i can't bring my brother back.Anyway the more stuff i read the worst im feeling.Sounds like from what yall been saying i am not going to see it

    I am sorry for your loss. I lost my brother, he was 21. 

  • thanks yes its hard on me then.My car blew up on my way home from his service..Talk about luck

  • thanks yes its hard on me then.My car blew up on my way home from his service..Talk about luck

  • Sorry about the lost of your brother. I never trusted Raging Bull. I always felt this casino was full of $hit based on them being part of Sunset Slots at one point. 

  • Like i said i have allways received my payouts just not sure whats going on now (this year)..

  • Just to add that Raging Bull no longer has LCB seal of approval. These guys used to be top notch and Jason ( Rep ) was always really helpful but due to recent complaints and cashout delays we no longer consider them worthy of our approval.

    With that said it is still too early to place them on a warning list, as we have been told they are moving offices and hence the delay. So will give them a beniefit of the doubt for a little while.

    Rated:

    0.1/ 5

  • Zuga...your consideration deserves our special approval! wink

    Thruthfully, I was hoping you'd say that for some time.

    I never believed in Merus Ltd and Audeo NV, their affilate program (fasttrackaffiliates,100affiliates)  and all the related casinos: Raging Bull, Grand Fortune, Malibu Club, Kings Chance and SunsetSlots.

    Thank you very much from all of us.

    Rated:

    1.8/ 5

  • Did anyone receive payments?

  • kerch123 wrote:

    Did anyone receive payments?

    We contacted them yesterday and no reply since then. However, we'll keep on messaging them until we get a reply. Hope they will sort these cases out and you will get your winnings in the end. It will definitely take some time but we won't give up. 

  • nothing yet. i think i'm not going to get it.BYE BYE car 40,000.00 mustang cobra svt all becouse 1,900.00 of no payment from casinos to get it back.

  • I know, we still haven't heard from them. However, we are doing our best to get relevant answers. 

  • I saw a forum post where RB is closing NY(new york) residents accouns and not paying them. Locking them out of the casino. I am hoping things get resolved for you Cobra. Believe me when i say i am watching this post closely and hoping to see a resolved on it. I know LCB is doing its best. I have been around a long time and know beyound a doubt that the staff here cares for its members. Such a shame the casino can not show that same caring for its players. Don't give up hope. That would be giving them what they want frown

  • I hate to say it. But I saw this coming from a mile away. 

  • By the looks of it they are officially under the Virtual Casino Group. The time limit for withdrawal are the same as VCG

     

    CS: Thank you for visiting Raging Bull Casino. My name is CS. How can I help you ?
    Player: Checking on my withdrawl status
    CS: For verification purposes can you please confirm your username, email and phone number please?
    Player: ** Me Verifying My Account....
    CS: Thank you and one moment please.
    Player: ok
    CS: The time frame for withdrawals is 7-10 business days to be approved and 10 business days to be sent, plus the delivery time, which may vary according to processors limitations.
    Player: This is new news to me.
    CS: Yes the is the tim fame
    CS: frame
    Player: I thought on the site it says 72 hours pending and then withdrawls would be processed.
    CS: There has been some changed not updated to the site yet.
    Player: *48 i mean
    CS: I do apologize for this,
    Player: I hope you realize that is very confusing
    Player: as it says
    Player: There is a standard 48-hour pending period for withdrawals, except over weekends. In case of high volumes and frequency of payments to the same players, payments could take a further 48-72 hours. Your transaction will then be processed if we have all the required documentation and this documentation has been verified.
    CS: I understand and we have not updated the site unfortunately.
    Player: Is there any reason why the new terms?
    Player: New ownership or something?
    CS: Yes there was a transition
    Player: Ok, thanks for the information. I will wait a few more days.
    CS: Thank you for visiting Raging Bull Casino. Feel free to contact us at any time for further assistance!

  • today have 10 days pending 

    days ago live chat told me to send documents but i already send 2 times since have account

    i can go at bank for a bank statement again if i know i receive money because i need them

    but i see other players situatin is bad also so dont know what to do

  • I have a sneaking suspicsion it isn't the casino's, but the processor's. I have seen some posts that folks are waiting to be paid due to processor's. Sure would be great not to face this situation. It has happened to me in the past and so very stressful making online gambling not so much fun anymorehuh

  • kathy.anderson wrote:

    I have a sneaking suspicsion it isn't the casino's, but the processor's. I have seen some posts that folks are waiting to be paid due to processor's. Sure would be great not to face this situation. It has happened to me in the past and so very stressful making online gambling not so much fun anymorehuh


    Sorry but it looks like raging bull has been sold to a rogued group. If you want to continue to take your chances playing with them. By all means be my guest. But i wouldn't touch them with a 10 foot pole.  

  • I quit playing at Raging Bull and Grand Fortune long ago! Had issues with Grand Fortune right off the bat! I withdrew more than I deposited at Raging Bull, so am grateful for that. I didn't deposit anymore when they cut off my bonues; which was OK. Lot's of other RTG's out there!!! I hope and pray all who have pending payments get paid......thumbs_up

    Rated:

    2/ 5

  • well i just logged into grand fortune to check on my withdraw of 980.00 and it says Rejected and is gone.No email as to why! I am not only upset but not happy about this.I did everything i was asked. Guess i'm not playing on here anymore

  • Still nothing today.Last night i dep 30.00 on vegas casino online and they got my dep but i got nothing! Why is my luck going crap now?

    Transaction Details
     
    Debit Card Purchase (Unique Transaction ID #67J48182KY128393F)
    Debit Card Purchase
    Date
    Type
    Status
    Details
    Amount
    Mar 12, 2017
    Debit Card Signature (6835) Purchase- <removed by admin>
    Pending
    Details
    -$29.96 USD
    Related Transactions
    Date
    Type
    Status
    Details
    Amount
    Mar 12, 2017
    Authorization to <removed by admin>
    Completed
    Details
    -$29.96 USD
    Merchant:
    <removed by admin>
    Purchase Date:
    Mar 12, 2017
    Authorized Amount:
    -$29.96 USD
    Authorization Date:
    Mar 12, 2017
    Time:
    22:50:13 PDT
    Status:
    Completed

     

    am i crazy or does this look like i did dep last night.Be nice to see my dep and bonus 250% but nooooooooo i got screwed again.I now question lcb as to why they are in the top best casinos on your list.Id re-check

  • because the owners used VPN to inflate the rating, and the admins didnt notice.

  • If anyone else feels the need to continue depositing at these rogue casinos I urge you to stop and read reviews first. They are here for a reason. If you would still like to throw away money feel free to send it via BTC to my wallet found below. My kids would appreciate it more than the rogue casino. 

     

     14pNyoSAV3AF5m31fejA49SikunNVhe7Qw

  • LMAO! Hopefully it won't have to come to that. But who knows maybe someone will send you a donation or two. LOL 

  • judasgoat wrote:

    there are many websites with high scores, just because the mods delete the bad reviews, because they get paid for it.

    Hi Judasgoat,

    I dont think you quite understand what we do at LCB, I suggest you check your facts before posting false facts on the forum. For us the player always comes first! We never delete bad reviews or posts, this is against our mission statement and if you actually knew our site and our mission then you wouldn’t have written such nonsense. We do always allow casino reps the opportunity to respond and try clear up any query, bad comment etc. If we actually did delete every bad review/post we would have deleted your nonsense post!

    Raging Bull when it first launched and up until recently has been a great brand, with great support from Jason the rep. Many members can vouch for that. Unfotunatley now that they are under the same umbrella as the Virtual group they have slipped, hence why we removed the LCB seal of approval.

    Rated:

    2/ 5

  • Well was anyone paid yet?

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