RESOLVED: Raging bull no pay

I finally started getting emails from someone named Brad and of course asking for more documents after it was processed on the 16th of January.. i couldnt beleive it. But i have sent everything and now they say i have to wait the 7 to 10 business . that should be the 23rd. the thing i been doing is bugging the ^)*&%$ out of them everyday becuz its so shady.. and i spoke w/ a rep. that was very helpful and reason being is becuz he used to work for the group of 18 or so casinos that take players Rewards card. he said he is at RBC to help them with all the bugs.. he was the only one recently that actually made sense..The merger is the problem according to him..i told him i have about 5 prc and i dont play them any more..he looked up my card info. and said i have $300.00 on it. i am over it .although i did win 4 bonuses of $100.00 and did get pd. so im just not going to let up on them and see what happens.

 Please keep us updated! Thanks so much for posting.

Well i gave up.Same thing i re-sent everything and not 1 dime.I'm going in hospital tuesday morning.So i will be outa Action 5 weeks at least..I have colon cancer.Anyway wish me luck as i need it.If i dont make it outa thier Alive ,you will see a post from my friend..

We are investigating and seeing who the new rep to support our members on this forum. We are uncertain if Jason is still the rep...will keep you all posted.

@ kathy...I sure will becuz ive put way too much into this with these people to let go.. I'll be on em and will update!!! roxcbrown

I hope all goes well Cobra, sending well wishes for a speedy recovery. I hope you don't mean you played it back when you said given up. 

Sending great thoughts your way. I sure hope I see a post or two from you in 5 weeks, not your friend Sucks when these casino's treat us that way; Shame on those folks that do it, may bad thing come their way

@ Cobra..I, too hope all goes well for you.. having something like this fall on you all at once can be gut wrenching, but i do hope all goes well w/ your surgery. and tha t you feel better. i dont know you but feel saddened of your situation .. get better, roxcbrown

As i see it, since these two casinos are no longer being loyal to their players; It's like i dont know their intentions on these payouts that are owed as i have one since 16th of jan..The one thing that is so clear to me is that for this time, like i said who knows their intent and what the outcome will be , but every single one of us are all being putoff by the lamest excuses ever and the most common being documents..people that have been paid are being asked for 80 million more things and then its still not right and they want more and more..It's just them stalling and its so stupid..we arent that dumb, right..no other casinos request docs. over and over and over.well not in my experience anyway..BTW, my docs are all approved now..aso of the 13 or so of this month..ha ha ha.lets see what they want next??sad..

still pending at me but if they said i will be paid it mean they telling the true?

i dont know how to react when i heard peoples are ill .scared me a lot

in my perfect world i try to keep this word out

everytime i am ill i try to recover myself but i guess not always is possible so i wish you cobra much menthal power 

i have much respect for doctors because their job

i couldnt do this job not even in 100 years.is very hard to work with peoples life 

Mine shows as sent on feb 28 but nothing yet.BTW:Surgury was postponed due to coplications at the start. 

yeah , its supposed to be ten to 17 days , business days that is..mine is up on the 23rd...i am going to check on it now since finance is in..

Yea well its must be comming via Turtle

its been riding the turtle since january16th, so i say you're right..lol

Well check this BS out! just checked my account and i now know im not getting crap.This gaming site went to shit

31604352
Rejected
511.00 USD 
BankWire
122235821:15****8758
3/21/2017
7:33:22 AM
 
31529530
Rejected
980.00 USD 
BankWire
122235821:15****8758
3/9/2017

Sorry, guys. We do agree that you've been waiting for too long to get your money, but we haven't heard back from them yet. Trying to get in touch with them but no one replies. Hope someone will respond soon. We'll keep you posted. 

Maybe it is time to issue a warning . They are scumbags,and should be treated like scumbags

yes we are in the process of it.

UPDATE:

Raging Bull and sister sites Grand Fortune Casino and Malibu Club Casino are now placed on LCB warning list. We will be issuing warning report early next week.

In the mean time we did find new point of contact and hopefully this and other complaints will be resolved ASAP!

Well, I am so very happy and excited that they will be put on the warning list I abhor folks that steal from other's. Hope the saying what comes around goes around for that group Thank you LCB for taking care of us gambler's

thanks melissa.. i hope ur well, cobra...yeah im pissed.!! Now the 23rd has come and gone and nothing..im getting where i cant stand contacting them anymore..don't wanna hear the same  ole  ^%$#. not giving up.just tired....

YES!!! I just read the update..WARNING LIST. They have it coming .. Thanks LCB

Thxs zuga that group deserves it
 

Hi Cobra,

Finally good news regarding your payouts. We just heard back from the casino and this is what they said: 

Cobra will be paid today, the money will be sent to the processor, he requested them via wire transfer, so he should expect them in 7 to 14 business days. I have sent the payments to the team, he has also $451 pending to be sent from Grand fortune, they will also be processed asap.

Please let us know when you receive your payments. 

Did you get your withdrawal now ? It seems that they gave in to LCB eventually.

And I heard that the owner of this casino has changed recently.

Now, it belongs to the notorious Virtual Casino group, as I heard somewhere...

Good Luck.

Hi coolsongss,

We managed to get in touch with new casino managers and they are resolving the issues, so we hope all players will get their winnings soon. You are right, the casino along with its sister sites now belong to a notorious group of casino Virtual Casino Group and their Gambling Wages affiliate program. We recently added Raging Bull, Grand Fortune and Malibu to the warning list. Please have a look at this link. 

 I rated them and gave the 0.1  rate in red!! But i I also said "liked it"   followed by: "KEY WORDS: LIKED IT!!! PAST TENSE..liked it..but not any more..if you go to chat any time of the day or night to check on your payout, each and every cs rep. has repititious replies that are probably given to them by their employer becuz i have been trying to be very consistent by going to chat and bugging the ^&()$ out of them hoping they will get fed up up and put a rush..i mean after winning a measly 100$ that is processed 3 months ago, and btw processed is last step and then you are to be paid 7-10 bus. days as it came and went.. then in march , this month after submitting all docs. again. Has anyone ever got a pmt processed twice in a 3 month period and not get paid..it sounds unheard of to me..i beleive they are going to pay me but i am sick of the word for word general answer they give me on chat after waiting 30 min. to hear the exact same thing......"     i absolutely could not beleive my chat with lex last night.  her response was word for word what i have heard from  pretty much all of them..and they always say this one." i beleive you will be getting paid real soon. Please bear with us and try to be patient. i do apologize, but you will be paid.." It is definitely their tactic to shut us up until it actually happens..be cautious til possibly things change.  P.S. i also have had two chats with Laura who is a VIP rep. that said she has expedited and sent  to finance. that was a week ago..I am upset but realize i think thats all we can do at this point is just try to be patient aand wait. i think we will get paid due to the million chats ,but the people who have big money coming..i really hope the best.. mine is only  $100. but for me, this is now, the principal..i am also a depositor there and dont beleive we should be given such a runaround..My bigger issue is not one rep will give me an answer as to " how in the world does the same exact payout get processed two times over a 3 month period????"  They will not answer that one for me....

@roxcbrown btw u might want to change the "liked it" tag too.

I see your point and completely understand how you feel. We've been sending them reminders almost every day. People who are dealing with your cases are changing all the time and each of them needs time to figure out what's been happening. Two days ago they told us that your case was beeing looked into, we sent them reminder yesterday and still no news. We'll keep on messaging them. I'm sorry, you've been waiting too long but we need to be patient. 

@ Nirvana... you're so right. i have the option to change it at tis point, right??  I agrre becuz i was trying to be a smart ^(&*^$# and at tthe same time when i was done and i looked at it and didnt like how it looked.. kinda contradictory from a glance ..but i  was trying to make a dumb point..i am so sick of there bs . all the reps seem like robots in chat becuz i get the identical response from them everytime. however a (supposedly) VIP rep. name dlaura said she sent info. to finance to expedite mine.thats been a week or so..oh well goona change my rating..LOL

 just changed it to terrible!!!! to go with the 0.1 rating..lol

Ok guys and gals, here it is the rogue report : https://lcb.org/news/fall-from-grace-raging-bull-and-sister-sites-lose-good-standing-with-lcb

Hello Zuga,I just wanted everyone to know i just got (pending) 2 of my payouts.One from Raging bull and the other from grand fortune but i still dont see the 980.00 that was Rejected.I am very happy today since i did get some of it at 10:00am today

Looks like they were shammed into start paying out,most likely they are losing,,,, customers.And thought people would give up.

cobra....So very happy to see you got some of your money:) Hopefully you will get it all! Good Luck! Hope they are shamed and all who are owed money get paid

That's good news. Soo happy for you. 

Oh, cobra, congratulations.

I know how you have been feeling about it.

I had the same experience with Slots Jungle and Begado some years ago, both of them were closed related to the criminal cases later.

Just hang in there.

Fingers crossed for you.

awesome news Cobra...hope it all works out for you and that u are feeling better!!

Any news about your payouts roxcbrown? We sent them a reminder yesterday but not a word since then.  

I was done with them after they said i did a charge back somewhere. I don't use cc on line and certainly not with them. PP was used, now bitcoins for me. I took my winnings and ran. Glad Cobra got some of his money. I hope others get paid as well. Gl

We're are still trying to help me get their winnings. It's hard getting through to the new management. We also hope all players will get paid in the end. 

@ melissa..no nothing yet.. when i go to my account, then cashier, and click withdrawal..it says no pending withdrawals . But if i click review and click on "processed..", this will appear:

Payout Review for Account: roxcbrown
ID                     Status ?             Amount           Method                             Account          Last Update
30704208         Processed        100.00 USD     BankWire   121000358:   32****6166      1/16/2017
                                                                                                                                           6:03:13 AM

When i go to CASHIER  and then , HISTORY for jan. 1 to jan. 31st To check activity, this shows:

01/16/2017 06:03 AM DF-BankWire Withdrawal Approved! -$100.00.......well back to chat. i am going to copy paste this for them and email it to because i just realized if they see it like this, I wont have to be in chat for an hour each time trying to explain.. The thing that is weird is that I was recently told that they just received all the docs needed (again) this was the last week or so of March, but anything relating to this payout in cashier/withdrawal section is info. above..nothing updated there..Its all been word of mouth from the reps..this is the jist of it....

I see. We're going to forward them your message and ask for the clarification. They messaged yesterday I updated the thread, but the other one. Here's what they said: We have not forgotten this and have escalated the issue here, we are just waiting on some feedback from the player advocate team.

I know that this is very frustrating but we won't give up on this. Your message will be forwarded to them. 

Thank you for your time and effort, MeliisaN....it is well appreciated..i did go to chat ..i got Franz again for like the third time... she did say it was escalated as a check and to check back with them next friday.. I beleive it's getting closer and is going to come to an end, but this is so unbeleivable. i know its only $100 but the principal is what keeps me going with this. And for myself and the others who are fighting this , i am sure they are as grateful as i am for the help that you guys have provided. I'ts also a good thing because everyone that does stay on them is helping to keep or make them accountable..thx again, roxcbrown

roxcbrown......I totally admire you for holding your ground for that $100.00. I certainly would of said, piss on it and played it away!

Im still waiting to hear why my 980.00 was rejected?

mine was rejected too at cashier but when i asked at live chat they said was aproved 100$ from 150$ and also i will receive 50$ 

and at account history after i read roxcbrown posts i saw this

04/03/2017 07:30 PM Overnight Express Withdrawal Approved! -$100.00
04/03/2017 10:25 AM Manager Withdrawal Approved! -$50.00
04/03/2017 10:25 AM Manager Withdrawal Requested -$50.00
04/03/2017 10:23 AM Overnight Express Withdrawal Requested -$100.00
04/03/2017 10:23 AM DF-Moneybookers Withdrawal Declined $150.00

do they pay me in skrill because i withdraw with skrill ?

im still waiting to receive.they said 7-10 working days

Hope you guys get your winnings. Please let us know once you get the money. 

@Cobra, we are going to double check with them why 980.00 was denied. Have you tried to ask them? 

tryed meny times with no luck.