Troubles with AC Casino

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    Last post ago over 2 years by Anchi
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    u4eazz

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    u4eazz
    The Truth Is Out There
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      • Index

        u4eazz

          Sr.Newbie
        • male
        • offline
        u4eazz
        The Truth Is Out There
        • 1
          thanks given
        • 9
          thanks received
        • Started by
          Sr.Newbie
          43
        • last active 28 days ago
        Here my Troubles with AC Casino 


        There are currently 7 chat request(s) before you in the chat queue.
        Please wait, an operator will be with you shortly.
        You are now chatting with Frank A. - Support Team
        03:28andy briers: hi
        03:29Frank A.: Hi Andy
        03:29andy briers: can you check about my problem with 10free chip for live games
        03:29andy briers: LIVEFREE10
        03:30Frank A.: I am showing the bonus was already lost in your account
        03:31andy briers: i have met full playtrough and had 280 on account when it was reached playtrough
        03:32andy briers: when it needed converted or transferred to account again
        03:32andy briers: the money was completely gone
        03:32Frank A.: Ok yes I see what happened
        03:33Frank A.: Unfortunately when the playthrough was completed you didn`t click the red bottom to adjust your balance to real money and instead you continue playing that`s why is showing as lost
        03:33andy briers: so all for nothing?
        03:34andy briers: so long played for playtrough
        03:36Frank A.: I am sorry Andy, there`s nothing I can do to revert this situation, I will have this reviewed to avoid further misunderstandings, you may continue taking our freechips to play or deposit
        03:36andy briers: no thx
        03:36andy briers: done playing here
        03:36andy briers: by
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      • Anchi

        Anchi

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        Zažmuri, ono što tada vidiš, tvoje je. Momo Kapor.

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        Hi u4eazz,

        There is a rep on the forum for this casino.  The direct casino support thread is HERE or you can contact the rep direct HERE

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