redstagcasino slot monte magic bonus

    1,475
    views
    2
    replies
    Last post ago about 1 year by sloto
    No avatar normal
    • Started by
      Sr.Newbie
      40
    • last active 5 days ago
    Headline back 23

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Sr.Newbie
          40
        • last active 5 days ago
        Agent ImageClose
        info: at 2:44:27
        Dear customer, your opinion is important to us. Please fill out a short survey at the end of the conversation by clicking on the ‘close’ button.

        Please wait for a site operator to respond.
        info: at 2:44:29
        You are now chatting with 'Briana'
        you: at 2:45:56
        i was playing monte magic the spin befor this one and it landed on the bonus but it did not give it to me
        you: at 2:46:02
        RS0245975870
        you: at 2:46:38
        it said bonus sever somthing
        you: at 2:47:15
        and went to home page
        Briana: at 2:48:39
        hello
        you: at 2:48:32
        hello
        Briana: at 2:49:04
        Just for verification purposes, May I please have your name, email address and your date of birth.
        you: at 2:49:26
        jamie***********************************
        Briana: at 2:50:13
        thanks
        Briana: at 2:50:25
        I am checking the game
        you: at 2:50:22
        thanks
        you: at 2:50:57
        i only spun it one time
        you: at 2:51:20
        so it is the spin befor this one
        Briana: at 2:52:44
        i see you were playing mountain magic with some reward chips and you were betting 3 cents
        you: at 2:52:42
        yes
        Briana: at 2:53:42
        there are 10 spins all of them pay correctly
        you: at 2:55:12
        i did not get the bonus on my last spin i landed on bonus but it said bonus something is not responding and went to home page
        you: at 2:56:01
        i did not get to play the bonus
        Briana: at 2:56:51
        did you enter the game back
        you: at 2:57:25
        only 4cents was added for the paint stick im on the game now and spun it one time
        you: at 2:57:56
        it was the spin before this one
        you: at 2:58:20
        when i hit the bonus
        Briana: at 3:00:07
        the spin before pay the accnt 0.20 cents
        you: at 3:02:51
        ok so i paid 20 still did not get the bonus ill end it here. you just mite want to let tech.know
        Briana: at 3:03:58
        everything is fine with the machine
        Briana: at 3:04:05
        0.20 cents
        Briana: at 3:06:36
        if this happens back remember to take an screen shot
        Briana: at 3:06:47
        and sent it bye email
        Briana: at 3:07:09
        Are there any other inquiries or questions I may be of assistance with?
        you: at 3:07:09
        no
      • Sloto cash
        • Replied by
          Casino Rep
          88
        • last active 12 hrs ago

        Thanks for this post from:

        • Panda kiss
        • 200 zpsnwkvewod
        Hi jamiedaryl

        Thanks for your message. I spoke with the casino who explained to me the following..

        ''In these cases we check the customers game play history to see if all spins were paid out correctly

        In case there is a discrepancy we escalate to WGS (the software provider) for a resolution.

        In this case it would appear that everything was paid out correctly.

        We will follow up with the customer, we have called him and sent him an email to contact us.''

        Please let me know when you have spoken with customer care and confirm that everything is resolved

        Mr Sloto

      lcb activities in the last 24 hours

      • 17
        new members
      • 678
        members online
      • 13204
        guests online
      • 145
        new posts
      • 1515
        free games played
      Join the club

      Most viewed forum topics

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170