RESOLVED - Raging Bull Casino Bonus Ratio

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    Last post ago 11 months by Jason FTA
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      • Index
        • Started by
          Newbie
          13
        • last active 3 hrs ago
        Good Afternoon,

        I have been having a lot of issues with Raging Bull lately. I am excluded from all bonuses, as well as comp point redemption. This seemed to happen after I asked for a cash out on a Freebie. I had made a deposit the day before which I lost all of, so the free chip was allowed to be cashed out. It was a $100 maximum of course, but seems they are getting very shady with their business and casino promos. I deposit there at least 2 or 3 times a month and I don't understand what the issue is.

        Have a great day everyone!

        Blessings!  <i_love_lcb>
        Rated:
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        • Replied by
          Full Member
          223
        • last active 6 months ago
        I would contact them and have them fix it because they blocked me from all tournaments for zero reason for months. Positive you will get a credit also.
      • Raging bull
        • Replied by
          Casino Rep
          567
        • last active 17 days ago
        Hi LadyEnygma,

        Please confirm your username again. The only time that you will be placed in a no bonus group is if your purchase to bonus ratio is way out of wack. But you should nor be barred from tournaments though. Let me look into the status of your account.

        Best Regards
        Jason
      • Index
        • Replied by
          Newbie
          13
        • last active 3 hrs ago
        Good Evening Jason,

        My Username is LadyEnygma. Thanks so much for looking into this for me! Bonus redemption being excluded is new to me as well as the Comp Points redemption being excluded as well. Thanks again! 

        Blessings!
      • Raging bull
        • Replied by
          Casino Rep
          567
        • last active 17 days ago
        I hope these little emoticons express my shock and surprise when I saw your bonus ratio .... lets just say we wont mention any figures on here .....lol....

        O n a serious note, LadyEnygma you need to control which bonus you take moving forward. I reinstated your bonus eligibility, but please use bonuses wisely as this might affect future withdrawals.

        Regards
        Jason

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