UNRESOLVED - rival casinos

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Last post ago 2 months by MelissaN
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mudyoo7

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      mudyoo7

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      hello can u tell me are u allowed to have an account with more than one rival casino?

      i am being told by live chat at Cash o lot casino that since i have accounts at their sister sites thay are not going to pay what i won hers the chat

      Live Chat
      A customer representative will be with you shortly

      22 : 27 : 42 (Me): hello
      22 : 29 : 31 (Me): hello
      22 : 29 : 34 (Ryan): hi there
      22 : 29 : 58 (Me): can u tell me why my account is locked?
      22 : 30 : 21 (Ryan): whats your login name?
      22 : 30 : 29 (Me): ebray
      22 : 30 : 52 (Ryan): you have to many accounts
      22 : 30 : 52 (Me): just requested a withdraw now locked
      22 : 31 : 13 (Me): what other account??
      22 : 31 : 58 (Ryan): ill pass it to account managers to cehck it out
      22 : 32 : 14 (Me): what other account
      22 : 33 : 46 (Me): HELLO
      22 : 35 : 05 (Ryan): you have multiple accounts with rival software
      22 : 36 : 14 (Me): so u say i cant have an account with more than one rival casino?
      22 : 36 : 19 (Ryan): correct
      22 : 36 : 26 (Ryan): it states that in our terms and conditinos
      22 : 36 : 39 (Me): thats a bunch of bull
      22 : 36 : 56 (Ryan): its all according to the terms and conditions you have aggreeed to
      22 : 37 : 16 (Me): i now 100s of people that have accounts with mltipul casino
      22 : 37 : 43 (Me): you are just trying to rip ne off
      22 : 38 : 20 (Ryan): iolations of terms and conditions 2.1. The following actions by the player will be considered a violation of the terms and conditions of the Casino, but not limited to this list. Consequences may include termination of the player's casino account, confiscation of winnings and existing balances, denial of services, promotions and any other offers by the Casino. • More than one account at Cash o' Lot Online Casino and/or more than one account per household and/or more than one account per device, and/or more than one account on an affiliated sister site operating under the Rival platform.
      22 : 39 : 05 (Me): i only have one account at each site
      22 : 39 : 51 (Me): tell me what other account do i have?"
      22 : 40 : 36 (Ryan): exactly
      22 : 40 : 40 (Ryan): 1 acocunt each site
      22 : 40 : 47 (Ryan): btw its way more than 1 acocunt on each site
      22 : 41 : 18 (Me): then tell me what other account do i have
      22 : 42 : 58 (Me): i have asked multipul tims tell me what other account do i have u wont answer that tells me your just ripping me off
      22 : 43 : 09 (Ryan): you said yourself you have 1 in each
      22 : 43 : 36 (Ryan): btw you have many in sahara sands,supreme play,gibson,rockbet
      22 : 43 : 38 (Me): and its say u can have one at each
      22 : 43 : 38 (Ryan): i can go on
      22 : 44 : 09 (Me): and/or more than one account on an affiliated sister site operating under the Rival platform.
      22 : 44 : 32 (Me): more than one on an affiliated sister site
      22 : 45 : 34 (Ryan): yes 1 here is one
      22 : 46 : 40 (Ryan): for further questions pleae email support@casholotcasino.com

       

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      MelissaN

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      Hi mudyoo7,

      Please note that Cash O' Lot casino and its sister sites are blacklisted. They shut their affiliate program and there is no message on their website, We advise you to stay away from these casinos. You can find more info on our review page HERE

      He was trying to tell you that you are allowed to have only one account at each of the casinos and you have multiple accounts at the casinos he listed in the transcript. Have you tried to contact their support on the email he provided you with?

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