Hello
I won 1350.00 in the casino on the 26th of January and requested a withdrawal. I have been having major issues ever since. First it was my ID then it was my E-Check which they claimed never went through. After all this time I have provided EVERY thing they requested, my bank statement proving that i did in fact paid the $200, and that the money did in fact get paid from my account. We contact ruby fortune 2x day to find out the status and every day it is something else and a new excuse. I have literally provided them every and all documentation they wanted and still they come up with excuses after excuse. They have told me 3x now I would have my money in 12 hrs and still excuse after excuse and haven't paid me! I'm getting totally scammed by this awful casino. NEVER have i experienced anything like this and i gamble all the time in multiple casinos with no issues. HELP ME GET MY MONEY PLEEEEASE. All my documents have been approved and there is absolutely NO REASON why i shouldn't have received my winnings. Total Scam
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