RESOLVED - Slots.lv locked my account

Our community has 90,081 members and growing
with 344,611 posts in 20,825 topics by 3,013 members.
Headline back 2
    2,716
    views
    12
    replies
    Last post ago almost 3 years by Cat50
    Index

    damian.cronin.98

      Sr.Newbie
    • male
    • offline
    • 5
      thanks given
    • 31
      thanks received

    Readers of this topic also read:

    Please or register to post or comment.
      • Index

        damian.cronin.98

          Sr.Newbie
        • male
        • offline
        • 5
          thanks given
        • 31
          thanks received
        • Started by
          Sr.Newbie
          33
        • last active 4 months ago
        Start by saying I cashed out 3000 from here last month successfully. but last week I got another 3000 check from them and it should have cleared by now but instead 3 days ago I try to log into casino  and my account was locked. I'm getting the run around when I call them, its always some unavailable department I need to talk to, and no1 has any answers. So now I have no idea if I will see the money ever get my account unlocked?? Just looking for some information, or suggestions on what I should or can do?

        Until this slots.lv was my new favorite casino lol.
        Rated:
        4.0
        / 5
      • Me

        zuga

          admin
        • male
        • offline

        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

        • 6359
          thanks given
        • 8810
          thanks received
        • Replied by
          admin
          6,553
        • last active 5 hrs ago

        Thanks for this post from:

        • Index
        Hi DC

        please PM me your user name.

        cheers
        Zuga
      • Index

        Lootva

          Super Hero
        • male
        • offline
        • 120
          thanks given
        • 755
          thanks received
        • Replied by
          Super Hero
          1,431
        • last active 4 months ago
        This really doesn't sound nice... I hope that it will be solved fast. Keep us posted about what happens...
      • Index

        damian.cronin.98

          Sr.Newbie
        • male
        • offline
        • 5
          thanks given
        • 31
          thanks received
        • Replied by
          Sr.Newbie
          33
        • last active 4 months ago
        K I found out why my account is locked and a hold on a check for 3000 from them. I was told that I abused there bonuses..... and I was told this by the head of there financial department, this guy was rude arrogant and had no respect for me what so ever. Thing is I did violate there terms.. but its a glitch in there programing that made the $25 bonus instantly reappear when entering the lobby after u zero out.. only if playthrough on the bonus wasn't meant. This only happens on the bonus code given from there throwback Thursday promotion. so yes I did get $25 recredited to my account probably about 30 times... until I managed to win  over 8000 off $25. I knew this money would not be withdrawable so I just blew threw it over a weekend maybe playing threw about 100,000. But the pending withdraw for 3000 that they have also put a hold on along with closing my account had nothing to do with this flaw in there programing (or way to not pay people). Well this guy is telling me I somehow typed in the code repeatedly. im telling him it instantly reappeared upon entering the lobby. So there gonna investigate and "see my every keystroke" in there words. I really think this is a way for them not to pay people, money they won fairly. I had nothing but good things to say about slots.lv before this. Now. after being yelled out and utterly disrespected by there financial department im kinda skeptical there is any honest online casino out there. Its more about whos best at sweeping complaints like mine under the rug. Slots.lv owes me $3000 , and they need to fix there thusrday throwback bonus codes. I hope no1 else has this happen to them. I will post again after there "investigation"

        Rated:
        4.0
        / 5
      • Images

        Cat50

          Superstar Member
        • female
        • offline

         spin time

        • 4099
          thanks given
        • 2443
          thanks received
        • Replied by
          Superstar Member
          6,148
        • last active 24 hrs ago
        I do hope this gets resolved. Thanks for the added info much food for thought. GL
      • Me

        zuga

          admin
        • male
        • offline

        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

        • 6359
          thanks given
        • 8810
          thanks received
        • Replied by
          admin
          6,553
        • last active 5 hrs ago

        Thanks for this post from:

        • Img 20160318 141312
        • Index
        • 2d4818989f1ca7ccfaccc9b2527a6916
        An update:

        I have emailed their Rep. As soon as I hear back for them Ill let you know DC.
      • Index

        damian.cronin.98

          Sr.Newbie
        • male
        • offline
        • 5
          thanks given
        • 31
          thanks received
        • Replied by
          Sr.Newbie
          33
        • last active 4 months ago

        Thanks for this post from:

        • 2d4818989f1ca7ccfaccc9b2527a6916
        • Index
        • Me
        i waited the 48 hours and then called there financial dept. I was greeted very nicely and the guy was very appologetic. He said after there investigation it was a glitch in there programing. they even thanked me for finding it. They let me keep all the comp points on the money i received from this.. which ended up being almost $200. they took the hold off my $3,000 check. Everything has been worked out and i walk away with a smile and will continue to highly recomend slots.lv..
        Rated:
        4.0
        / 5
      • Putting on lipstick emoticon 1

        Lipstick

          admin
        • female
        • offline
        • 6795
          thanks given
        • 10273
          thanks received
        • Replied by
          admin
          12,317
        • last active 2 hrs ago
        Awesome! Great news i am so glad it all worked out for you. Says a lot about this Casino! 
      • 2d4818989f1ca7ccfaccc9b2527a6916

        Johnny Karp

          admin
        • male
        • offline

        "Just play. Have fun. Enjoy the game." -- Michael Jordan

        • 6670
          thanks given
        • 2250
          thanks received
        • Replied by
          admin
          3,684
        • last active 7 hrs ago
        Excellent news, glad they sorted it out!
      • Index

        blueday

          admin
        • offline
          • 18109
            thanks given
          • 9767
            thanks received
          • Replied by
            admin
            20,074
          • last active 1 hour ago
          That's great news -- glad it was all sorted.
        • Index

          Lootva

            Super Hero
          • male
          • offline
          • 120
            thanks given
          • 755
            thanks received
          • Replied by
            Super Hero
            1,431
          • last active 4 months ago
          Wow, well, this is how it should be with every complaint!
        • Images

          Cat50

            Superstar Member
          • female
          • offline

           spin time

          • 4099
            thanks given
          • 2443
            thanks received
          • Replied by
            Superstar Member
            6,148
          • last active 24 hrs ago
          Enjoy your win. Glad everything worked out.

        lcb activities in the last 24 hours

        • 22
          new members
        • 571
          members online
        • 14134
          guests online
        • 63
          new posts
        • 6780
          free games played
        Join the club

        Most viewed forum posts

        • Putting on lipstick emoticon 1
          Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
          More Free Chips
        • 200 zpsnwkvewod
          Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
          Win free spins and more every week with LimoPlay
        • Putting on lipstick emoticon 1
          LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
          CLOSED - LCB $250 August Contest – Lets Play Roulette

        Join today and start earning rewards

        You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
        S logo
        Select Language
        Search
        Search Results

        Report to moderator

        Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

        Please note that your email address will be revealed to the moderators if you use this

        Submit
        39012170