slots of vegas

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    Last post ago over 3 years by zuga
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        • Started by
          Newbie
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        • last active 5 months ago
        I was at slots of vegas today playing with the birthday bonus they sent me, I was playing keno and hit 8 out of 8 playing quarters which turned out to be $7,500.00, I made a deposit did all the playthrough, did everything by their rules and all they are gonna let me withdraw is 100.00. That's bullshit im pissed, I had made a deposit, lost that then used my bonus and they took $7,400.00 as a bonus reversal, when they only gave me 50.00. I did everything by the rules, how can I fight them about this? anyone have any ideas? Please let me know.
      • 2d4818989f1ca7ccfaccc9b2527a6916
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          admin
          3,689
        • last active 19 hrs ago

        Thanks for this post from:

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        We do have a warning on this casino, I quote:

        "Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group."

        I do hope you get your cash though...
      • Me
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          admin
          6,592
        • last active 6 hrs ago
        Hi savillabee3,

        did you made that win on a birthday chip or was it made off of a deposit you made?

        I ask this because every free chip has maximum cash out rule.
      • No avatar normal
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        • last active 5 months ago
        I made the deposit before the chip was redeemed and I was down to  I think 58.00 and then it hit. I do read all the fine print and between the lines lol, but they tell you to deposit first then redeem the coupon and also because of the deposit there was no playthrough no xwager and no limit on max cashout. I was so mad I went to another casino I play at didn't make a deposit and redeemed 2 bonus coupons and hit the random jackpot on coyote cash of 5,678.00 and went to withdraw and they had taken every penny and voided the whole win >:D :'(     what a birthday that was!!!!!
      • Me
        • Replied by
          admin
          6,592
        • last active 6 hrs ago
        I guess you can ask their casino representative directly HERE

        Zuga

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