I played the welcome bonus from Spartan Slots and made the playthrough.
Sent docs for withdrawal and got a message that my account is verified for withdrawal.
The next day i got this email with title DECLINED PAYOUT:
Thank you for choosing Spartan Slots Casino as your online entertainment provider!
We hereby inform you that your payout request has been declined due to the fact that your account has been randomly chosen for a Verification Process.
This consists of Management selecting a few random accounts with pending withdrawals, in order to review the paperwork that has been received from them, to make sure it is complete and legible, that the account information matches the paperwork and to review the account game sessions.
This is a random procedure and there is no pre-determined selection process, meaning that there is no way to anticipate beforehand which accounts will be reviewed.
Please bear in mind that this procedure may be repeated more than once a year and depends significantly on the security level set by our Risk and Security Department, the type of game played and if any suspicious pattern of play is detected.
Therefore, every customer who requests a payout will be subject to this process at some point or another, even if they have all the corresponding requirements for a payout in order. Once the verification process has been started, the funds are returned to your account and you are free to request a new payout at your own discretion.
Thank you for your comprehension on the matter. Feel free to read our Payout Guidelines under section #7 by accessing the following link: http://www.spartanslots.com/terms-and-conditions-of-spartan-slots .
For more information, please do not hesitate to contact us, we will gladly assist you.
so i asked the live chat and was told that it would take 7 business days then afterward everything is okay.
well.. i dont know what is the problem now, first they sent an email saying that my account is verified and then now i have to wait 7 business days followed by another 72hrs pending period and also another 4-12 business days for my winning to get into my skrill account...*Faint*
RESOLVED - Spartan Slots Try to Slow Down Withdrawal Process
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