Vegas sky Casino

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Last post made 10 years ago by omissimo
Total Raccoon

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  • Hello!
    So the thing is as simple as it gets...
    Took your free chip and waggered. Made a deposit as usual. And took out the winnings, what could i get, as there' s the max cashout number...
    And here starts the fun.. I requested the withdrawal, to neteller, on the 21st of september.. It took them two weeks only to review my documents, they got approved on the 4th of october. Actually it happened only after that, when i asked them what' s happening to the document review. And that' s it... The only thing that responds is the live chat and still, they just keep saying to wait and that I will be contacted, but there is no sign of anything. It takes 3-5 days as they state in the cashier, but it already 13 since the documents approval and almost a month since the withdrawal request.. As many now, for example, netent casinos make their withdrawal' s ussualy in 24h to an ewallet, betsafe in one hour. What do they do, that it takes them so long.
    Has somebody actualy got money out of their site?
    Simply it' s getting a little frustrating, that they are taking so long and no sign of the email supports. They even said, that i haven' t written to them, but my sent map is full with emails for them!
    Can any1 help?

  • Hi there,

    please private message me your casino user name and we will look into this for you.

    cheers
    Zuga

  • Something new! They have some unforseen delays, so the withdrawal will be made by the end of the next week.. The first part is yeah, but they already said about the week about a week ago.. It' s like talking with Igod, the same phrases over and over again cheesy:D

  • same problem.. I send private message zuga

  • Both of Your PMs are received.

    I will contact the casino on Monday.

    Zuga

  • Go the money!!!

  • do you got the money?

  • I just heard back from VegasSky and they confirmed Solovjevs' winnings were issued to their NETeller account on October 22.

    @ omissimo

    they told me they are looking into your account and they will get back to me as soon as they have more info.

    I will keep you updated

    Zuga

  • Hi omissimo,

    apparently there was an issue with the payment method of your choice. They have advised that you should choose an alternative payment method and then request the payment which i was told should then be swiftly taken care of.

    Zuga

  • I just have that.. what I can do?? there is where I deposited everytime on this casino

  • What was the payment method that you used ?

  • moneybookers!! easy and everyone accepeted.. I deposited with that all casinos with no problem.. now I'm in chat with theme.. beleave me.. I think I will never see my money and they are joking me!! I send pm

  • For some reason, some of these white labels Rival casinos are having issue with this e-wallet ( MB ).

    My advice to you is to request cashout via credit card or any other payment method.

  • I asked but they say that I have to make a deposit .. unfair I won many time in other rivals as desert night or sloto capital ithout problemmm

  • and the credit card in not on availible method to withdraw... unfair.. is coming ridicolous

  • I believe they require a minimum deposit in order to verify the credit card.

    Are you saying that c.c. is listed as a deposit method but not as a withdrawal?

  • yes like that.. I checked. there is no cc as method deposit.. I should going by law?

  • they even anymore answer to my emails!!

  • sorry I meane withdraw depoit there is not cc

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