Hello Zuga and team i have singed up for Exclusive 3 No Deposit Bonus(Videoslots.com) with 30X wagering requirement i have created account in pounds i received the bonus with no hassle and started playing slots as mentioned in the requirement after one mega big win on bust the bank slots my account was at 162 pounds then i continued playing and again hit the Big win and my bonus balance was about 190 pounds so i was sure i will be able to meet the wagering requirement without any problem and can achieve the max cash out balance.But after my wagering requirement was completed my real balance was showing 20 pounds real money balance but as stated in the promotion it is 100 .When wagering requirement were met my balance was at 142.86 pounds.I have played only slots which are Bust the Bank,Gold Factory,Money Mad Monkey,Space botz. This is what it is showing in transaction history
Date Transaction Type Amount £
14/05/13 05:38:32 GMT Failed bonus -142.86
14/05/13 05:38:32 GMT Bonus reward 20
14/05/13 04:32:57 GMT Activated bonus 3
I am sure there is some issue at there end as i haven't made any folly.Hope you resolve it as early as possible.Eagerly waiting for your reply.
Regards
Kushagar Kaushik
Casino Username - Dgambler
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